Case Manager - Samoshel (SPA 5)(Tuesday - Saturday, 8am - 4:30pm)

The People Concern•Santa Monica, CA

3d•Onsite

About The Position

The Case Manager provides whole-person case management to clients in interim housing, assessing behavioral, physical, psychosocial, and activities-of-daily-living needs. The role develops, coordinates, and helps implement services for integrated care program consumers according to their individual plans of care, with the goal of supporting permanent housing. This is a full-time, onsite position at Samoshel in Santa Monica, scheduled Tuesday through Saturday from 8:00 a.m. to 4:30 p.m. The Case Manager reports to the Program Manager.

Requirements

At least one year of experience in case management.
Valid California driver's license, reliable auto insurance, and an acceptable driving record.
Experience and ability to demonstrate knowledge of issues faced by people at risk of homelessness, experiencing homelessness, and/or formerly homeless.
Skill in non-violent crisis intervention.
Ability to self-motivate and adapt in a fast-paced environment with minimal supervision.
Strong interpersonal and team-building skills.
Strong knowledge of Microsoft Word, Excel, and Outlook.

Nice To Haves

Bachelor’s degree in a related field is strongly preferred but not required.
Knowledge of HMIS databases and the Coordinated Entry System is strongly preferred.

Responsibilities

Provide active case management to a caseload of approximately 20–25 clients, including individual weekly meetings with each client.
Lead housing-related case management and maintain an active housing plan for each assigned client, using creative solutions to homelessness.
Maintain knowledge of community resources and connect clients with comprehensive wrap-around services suited to their situations.
Work with clients to address barriers to housing, including connections to income and benefits, mental health services, and physical health services.
Build trusting relationships using client-centered practices, including motivational interviewing, harm reduction, and trauma-informed care.
Advocate for clients within the shelter and when working with other agencies or service providers.
Facilitate intakes for individuals referred to interim housing.
Create a supportive environment and help clients make progress using a strengths-based approach.
Facilitate wellness, enrichment, and life skills groups.
Provide crisis intervention when needed.
Maintain client confidentiality and comply with agency, state, and HIPAA requirements.
Document client information, including intakes, referrals, progress notes, and service delivery, in HMIS and according to program funder requirements.
Participate in case conferences, individual supervision, staff meetings, evaluations, and trainings.
Collaborate with agency and program staff to coordinate services.
Communicate effectively and promptly with management, peers, and clients.
Perform other duties as assigned.