Crisis CSU - Case Manager - Sun-Thurs 7am-3:45pm
About The Position
The CSU Case Manager supports adults experiencing psychiatric or substance use crises at the DeKalb Regional Crisis Center. The role provides compassionate, structured, recovery-oriented, and trauma-informed support within the Crisis Stabilization Unit, with support across PES and CSU units as needed. The Case Manager coordinates individualized treatment and discharge planning, collaborates with clients’ families and community providers, and maintains accurate electronic documentation. The position is based in a fast-paced crisis intervention setting and involves direct interaction with individuals and their families in clinical and discharge settings. This is a full-time position scheduled Sunday through Thursday, 7:00 AM–3:45 PM. Holidays, weekends, or extended hours may be required as client needs arise. CPI, CPR, and First Aid training, along with regular continuing education, are required.
Requirements
- Bachelor’s degree in a human services field, such as Psychology, Social Work, or Human Services.
- Strong organizational skills and documentation abilities.
- Comfort working in high-intensity settings with diverse populations.
- Strong communication and teamwork skills.
- Ability to pass and maintain certification in CPR, CPI (Crisis Prevention), First Aid, and Defensive Driving.
- Ability to handle electronic documentation.
- Ability to take vital signs.
- Clean three-year MVR for use of agency vehicles.
Nice To Haves
- One year of experience in mental health or substance use support.
Responsibilities
- Conduct community needs assessments to guide individualized support.
- Provide recovery-oriented and trauma-informed care.
- Create, update, and track progress on Individual Treatment Plans (ITPs).
- Coordinate discharge planning, including housing, shelter, or inpatient referrals.
- Facilitate skills-building groups and document participation.
- Support across PES and CSU units as needed.
- Collaborate in daily treatment team meetings to ensure continuity of care.
- Partner with families, transportation, and community providers to ensure seamless transitions.
- Accurately document progress and reauthorization needs in the EMR system.
- Assist individuals with WRAP plans, SNAP benefits, and post-discharge resources.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
