Crisis CSU - Case Manager - Sun-Thurs 7am-3:45pm

Claratel Behavioral Health • Decatur, GA

7d

About The Position

The Crisis Stabilization Unit (CSU) Case Manager supports adults experiencing psychiatric or substance use crises at Claratel Behavioral Health’s DeKalb Regional Crisis Center. The role provides compassionate, recovery-oriented, and trauma-informed support, helping individuals stabilize and transition to appropriate community services. The Case Manager works across the Psychiatric Emergency Services (PES) and CSU units as needed and collaborates with clients, families, treatment teams, transportation providers, and community organizations.

The position is full-time, Sunday through Thursday, 7:00 AM to 3:45 PM. The crisis intervention setting is fast-paced and may require holidays, weekends, or extended hours as client needs arise. CPI, CPR, and First Aid training, along with regular continuing education, are required. The role involves direct interaction with individuals and their families in clinical and discharge settings. Pre-employment drug screening and successful completion of a criminal history background check are required.

Requirements

• Bachelor’s degree in a human services field, such as Psychology, Social Work, or Human Services.
• Strong organizational skills and documentation abilities.
• Comfort working in high-intensity settings with diverse populations.
• Strong communication and teamwork skills.
• Ability to pass and maintain certification in CPR, CPI (Crisis Prevention), First Aid, and Defensive Driving.
• Technology skills sufficient to complete electronic documentation.
• Ability to take vital signs.
• Clean three-year MVR for use of agency vehicles.

Nice To Haves

• One year of experience in mental health or substance use support.

Responsibilities

• Conduct community needs assessments to guide individualized support.
• Provide recovery-oriented and trauma-informed care.
• Create, update, and track progress on Individual Treatment Plans (ITPs).
• Coordinate discharge planning, including housing, shelter, or inpatient referrals.
• Facilitate skills-building groups and document participation.
• Support across PES and CSU units as needed.
• Collaborate in daily treatment team meetings to ensure continuity of care.
• Partner with families, transportation providers, and community providers to ensure seamless transitions.
• Document progress and reauthorization needs accurately in the EMR system.
• Assist individuals with WRAP plans, SNAP benefits, and post-discharge resources.

What This Job Offers

• Job Type: Full-time