Case Manager

Henry Ford Health • Jackson, MI

7d • Onsite

About The Position

The Case Manager at Henry Ford Health's Jackson hospital campus coordinates and advocates for patients and their families. The role assesses patient needs, plans and facilitates care transitions, and promotes safe, high-quality, and cost-effective outcomes. The Case Manager helps patients navigate critical health events and access resources throughout the care continuum, working in a close-knit, collaborative, community-focused setting.

Requirements

• Bachelor's degree in nursing or a Master's degree in Social Work.
• Minimum 3 years of clinical experience.
• Excellent verbal communication, written documentation, and interpersonal skills.
• Strong problem-solving, analytical, and decision-making abilities.
• Proficiency in computer skills and knowledge.
• Registered Nurse (RN) or Licensed Social Worker (LMSW) with a valid, unrestricted State of Michigan license.

Nice To Haves

• Experience in discharge planning, home health care, rehabilitative medicine, or managed care.
• Certification in Case Management (CCM) or Accredited Case Manager (ACM).

Responsibilities

• Identify and assess patient needs and develop care plans that promote safety and quality.
• Coordinate care transitions to ensure a safe and effective move to the next level of care.
• Advocate for patients and families by connecting them with community resources and support services.
• Collaborate with interdisciplinary teams to optimize health outcomes and manage complex patient needs.
• Evaluate care plans and outcomes, adjusting them to meet evolving patient requirements.

What This Job Offers

• Job Type: Full-time