Case Manager, Clinical Services
About The Position
Centerstone is seeking a Case Manager to coordinate services and care for patients coping with mental health issues. The role provides coaching, education, and support; coordinates behavioral and primary care needs; and connects patients with health and wellness resources. Case Managers help patients understand the relationship between physical and mental health and support recovery by addressing the whole person. The position involves meeting with clients in the office, in their homes, and in the community, as well as through telehealth and by phone. It is suitable for recent graduates or candidates with some experience. The Case Manager develops and updates treatment plans with client and family input, documents services in the Electronic Medical Record, and participates in team meetings, assessments, and clinical supervision.
Requirements
- Bachelor’s degree in psychology, social work, or a related field.
- Valid driver’s license in good standing.
Nice To Haves
- Experience with an Electronic Health Record.
Responsibilities
- Help patients navigate the health care system through coaching, education, and support.
- Coordinate behavioral and primary care needs and develop strategies to remove barriers to wellness.
- Refer, advocate for, and link clients and families to additional services as identified.
- Use behavioral management techniques, crisis intervention, active listening, and motivational interviewing to help patients develop life-management skills.
- Provide supportive and educational case management services to develop daily living and coping skills.
- Develop, implement, evaluate, and update treatment plans with input from clients and families.
- Enter timely written documentation in the Electronic Medical Record for all services rendered.
- Connect with clients face to face in the office and community, by telehealth, and by phone to address their needs.
- Demonstrate knowledge and understanding of ethical standards in work with patients and community partners.
- Attend weekly staffing and team meetings and complete assessments.
- Assist clients with developing natural support systems.
- Complete required agency training to maintain 100% compliance.
- Maintain departmental productivity expectations.
- Attend and participate in clinical supervision.
Benefits
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- Company-paid AD&D insurance, life insurance, and long-term disability
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
