Case Manager, Clinical Services

Centerstone•Nashville, TN

About The Position

Centerstone is seeking a Case Manager to coordinate services and care for patients experiencing mental health concerns. The role provides coaching, education, and support, and connects patients with health and wellness resources to help them address their behavioral and primary care needs and build daily living and coping skills. The Case Manager works with patients and families to develop, implement, evaluate, and update treatment plans, while helping patients understand the connection between physical and mental health and recovery. Services are provided face to face in the clinic, patients’ homes, and the community, as well as through telehealth and by phone. This is an opportunity for a recent graduate or someone with limited experience who holds a relevant bachelor’s degree and is interested in supporting people with mental health needs. The position is full-time and pays $20.05–$28.10.

Requirements

  • Bachelor’s degree in psychology, social work, or a related field.
  • Valid driver’s license in good standing.

Nice To Haves

  • Experience with an Electronic Health Record.

Responsibilities

  • Help patients navigate the health care system through coaching, education, and support.
  • Coordinate behavioral and primary care needs and develop strategies to remove barriers to wellness.
  • Refer, advocate for, and connect clients and families with additional services as identified.
  • Use behavioral management techniques, crisis intervention, active listening, and motivational interviewing to help patients develop life management skills.
  • Provide supportive and educational case management services to develop daily living and coping skills.
  • Develop, implement, evaluate, and update treatment plans with input from the client and family.
  • Enter timely written documentation for all services rendered into the Electronic Medical Record.
  • Connect with clients in person, by telehealth, and by phone to address their needs.
  • Demonstrate knowledge and understanding of ethical standards in work with patients and community partners.
  • Attend weekly staffing and team meetings and complete assessments.
  • Assist clients with developing natural support systems.
  • Complete required agency trainings and maintain 100% compliance.
  • Maintain departmental productivity expectations.
  • Attend and participate in clinical supervision.

Benefits

  • Medical, dental, and vision health coverage.
  • Flexible Spending and Health Savings Accounts.
  • 403b retirement plan with company match.
  • Paid time off and ten paid holidays.
  • Company-paid AD&D insurance, life insurance, and long-term disability.
  • Employee Resource Groups.
  • Continuing education opportunities.
  • Employee Assistance Program.
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