Case Manager - Lofts Office (5852)

PATH (People Assisting the Homeless)•Los Angeles County, CA

7d•$24 - $29•Onsite

About The Position

PATH is seeking a Case Manager to join its Site Based Housing team at the Lofts office in Los Angeles, California. The role helps participants break the cycle of homelessness using a “whatever it takes” approach, supporting them through different phases of homelessness, including street, interim, transitional, and permanent housing. The position is full-time, Monday through Friday, 8:00 a.m. to 4:30 p.m., and requires driving. The role is non-exempt, with a salary range of $23.94–$29.13 per hour. The lower end of the range applies to candidates with minimum or limited relevant experience; the higher end applies to seasoned candidates with considerable relevant experience. PATH is a California-based organization founded in 1984 that provides services to people experiencing homelessness, including prevention, street outreach, employment assistance, case management, supportive services, interim housing, and permanent supportive housing. Regular and customary work must be performed within California. PATH does not offer fully remote positions; work schedules and work locations depend on the role and operational requirements. Candidates must be authorized to work in the United States, have or be willing to obtain CPR/First Aid training, and successfully complete a tuberculosis test, background screening, and drug test. Driving is an essential function. Candidates must have reliable transportation, a valid driver’s license, proof of insurance and ownership for personal vehicles used for work, and the ability to qualify for PATH’s insurance coverage. A resume is required. PATH cannot employ individuals currently receiving PATH services or who received them within the previous two years.

Requirements

All levels of education and experience are welcome.
Have employment eligibility verification and authorization to work for any employer in the United States; PATH does not sponsor or take over sponsorship of employment visas.
Have or be able and willing to obtain CPR/First Aid training.
Successfully complete a tuberculosis test, background screening, and drug test as a condition of hire.
Have reliable transportation and a valid driver’s license.
Provide proof of insurance and ownership for personal vehicles used during work duties and qualify for PATH’s insurance coverage.
Demonstrate analytical skills and attention to detail, including interpreting data and producing accurate, high-quality work.
Collaborate effectively and build positive working relationships with colleagues, participants, and stakeholders.
Communicate clearly and effectively, verbally and in writing.
Demonstrate initiative, creativity, and a proactive approach to work.
Use critical thinking and problem-solving skills to evaluate information, consider alternatives, and make sound decisions.
Maintain ethical and professional standards, integrity, and appropriate professional boundaries.

Nice To Haves

Two years of experience in healthcare, case management, homeless services, working with vulnerable populations, or a related field.

Responsibilities

Conduct intake and individualized needs assessments and collaborate with participants to develop Individualized Service Plans (ISPs) covering housing, income, and other identified personal goals, including medical, mental health, substance use, financial, vocational, and social support needs.
Provide referrals, linkages, information, and support to resources that help participants achieve their ISP goals.
Complete program-specific assessments, such as VI-SPDAT.
Evaluate participants’ strengths and challenges in addressing short- and long-term goals, and conduct a 90-day review after initial intake.
Maintain documentation in accordance with program and PATH policies, including timely case file notes and complete, accurate, current participant files with required documents.
Protect the confidentiality of participant files in accordance with HIPAA and applicable guidelines.
Develop therapeutic and/or professional relationships with clients and systems or partners to support engagement and retention in housing goals.
Provide crisis intervention and risk assessment focused on safety, independent problem-solving, effective coping skills, and clients’ ability to manage and coordinate their own care, including for individuals with chronic trauma.
Use motivational interviewing and trauma-informed care in service delivery.