Case Manager - Lofts Office (5852)

PATH•Los Angeles, CA

7d•Onsite

About The Position

The Case Manager is part of PATH’s Site Based Housing team and helps clients break the cycle of homelessness using a “whatever it takes” approach. The role supports participants through different phases of homelessness, including street, interim, transitional, and permanent housing, and helps them work toward housing and personal goals through individualized case management and support.

Requirements

All levels of education and experience are welcome.
Have employment eligibility verification.
Have or be able and willing to obtain CPR/First Aid training.
Successfully complete a tuberculosis test, background screening, and drug test as a condition of hire.
Have reliable transportation.
Have a valid driver’s license.
Provide proof of insurance and ownership for personal vehicles used during work duties.
Be able to qualify for PATH’s insurance coverage.
Demonstrate analytical skills and attention to detail.
Work effectively and collaboratively with colleagues, participants, and stakeholders.
Communicate clearly and effectively verbally and in writing.
Demonstrate initiative, creativity, critical thinking, and problem-solving skills.
Maintain ethical and professional standards, including appropriate professional boundaries.

Nice To Haves

Two years of experience in healthcare, case management, homeless services, working with vulnerable populations, or a related field.

Responsibilities

Conduct intake and individualized needs assessments and collaborate with participants to develop Individualized Service Plans addressing housing, income, and other goals.
Provide referrals, linkages, information, and support to resources that help participants achieve their service plan goals.
Complete program-specific assessments, such as VI-SPDAT.
Evaluate strengths and challenges related to short- and long-term goals and conduct a 90-day review after initial intake.
Maintain timely, complete, accurate, and current case documentation and participant files in accordance with program and PATH policies.
Maintain confidentiality of participant files under HIPAA and applicable guidelines.
Develop therapeutic and/or professional relationships with clients and partner systems to support engagement and progress toward housing goals.
Provide crisis intervention and risk assessment focused on safety, problem-solving, coping skills, and participants’ ability to manage and coordinate their care, including for individuals with chronic trauma.
Use motivational interviewing and trauma-informed care in service delivery.