Case Manager Day Services

AMERICAN TRAINING INC•Lowell, MA

1d•$23 - $24•Onsite

About The Position

American Training, Inc. is hiring a Case Manager for its Day Program in Lowell, Massachusetts. The Case Manager maintains Guest confidential files and prepares grammatically sound ISPs and DHSPs, goals, objectives, implementation strategies, progress notes, and assessments that meet applicable funding-source requirements and support skill attainment. The role requires developing an in-depth understanding of each Guest’s strengths and needs and communicating them professionally to families or guardians, funding sources, and colleagues. The Case Manager works with colleagues, clinicians, and ISP/IDT teams to develop plans; maintains a regular caseload; and ensures required documentation is completed and collected on time. The position also involves attending and contributing to meetings, serving as a liaison to families and residential providers, supporting referrals and Guest safety, and helping colleagues understand goals and maintain quality data and reports. Regular observation and meetings with Guests, professional development, committee participation, and other assigned duties are also part of the role.

Requirements

At least one year of experience in the Developmental Disabilities field.
If the applicant has no degree, at least two years of experience in the Developmental Disabilities field.
Ability to maintain civility, poise, respect, and professionalism with Guests, families or guardians, funding sources, and colleagues.
Maintain the highest standard of ethical conduct and positively promote the image of people with developmental disabilities and American Training, Inc.
Knowledge and practice of Human Rights in all duties.
Maintain confidentiality.
Exceptionally strong communication, writing, and relationship-building skills.
Professional dress and demeanor.
Attention to detail.
Strong computer skills.

Responsibilities

Maintain Guest confidential files in compliance with established requirements.
Write ISPs and DHSPs, including goals, objectives, and implementation strategies focused on skill attainment.
Prepare progress notes and assessments in accordance with funding-source deadlines.
Develop an in-depth understanding of Guests’ strengths and needs and communicate them professionally to families or guardians, funding sources, and colleagues.
Collaborate with colleagues, clinicians, and ISP/IDT teams to develop plans for Guests.
Maintain a regular caseload and complete assessments, datasheets, and monthly, quarterly, semi-annual, and annual reports on time.
Request and maintain required documentation from medical providers, residential providers, and families or guardians.
Attend and actively participate in ISP, IDT, and ABI meetings, providing leadership as appropriate.
Liaise with families and residential providers about special scheduling needs, money needs for special events, and other issues.
Accompany Guests to hospitals in the event of a medical emergency.
Work with Program Directors and Program Coordinators to support the Guest referral process, including collecting medical records and completing the Day Hab Leveling Tool and PT-1 Forms.
Keep the Case Management area clean to support a healthy environment for Guests.
Work with colleagues to support Guest safety, including during fire drills and behavioral or medical emergencies.
Help colleagues understand goals, objectives, and datasheets and support accurate data recording and monthly reporting; this may include training colleagues during staff meetings.
Regularly observe and meet with Guests to assess progress toward goals and objectives and their overall well-being.
Meet regularly with the Case Management Supervisor for professional development and growth.
Participate in groups, committees, and special projects, including WOW! events and activities.
Perform other duties and responsibilities as assigned.