Case Manager - NoHo Senior Villas (JR 5887)

PATH•Los Angeles, CA

12d•Onsite

About The Position

PATH is hiring a Case Manager for its Site Based Housing team at the NoHo Senior Villas Office in Los Angeles, California. The role assists clients in breaking the cycle of homelessness through a “whatever it takes” approach and supports them through phases that may include living on the street, interim housing, transitional housing, and permanent housing. The position is full-time, Monday through Friday, 8:00 a.m. to 4:30 p.m., is non-exempt, and requires driving. The Case Manager conducts intake and individualized needs assessments, collaborates with participants on Individualized Service Plans (ISPs), and helps them pursue housing, income, and personal goals. The role connects participants with relevant resources and maintains accurate, timely, confidential program documentation. It also develops professional or therapeutic relationships with clients and partner systems to support engagement and progress toward housing goals.

Requirements

All levels of education and experience are welcome.
Demonstrate analytical skills and attention to detail, including gathering and interpreting data and producing accurate, high-quality work.
Collaborate effectively and build positive working relationships with colleagues, participants, and stakeholders.
Communicate clearly and effectively, verbally and in writing.
Demonstrate initiative, creativity, and proactive problem-solving.
Use critical thinking to evaluate information, identify issues, consider alternatives, and make logical decisions.
Maintain ethical and professional standards, honesty, integrity, and appropriate professional boundaries.
Have employment eligibility verification.
Have or be able and willing to obtain CPR/First Aid training.
Successfully complete a tuberculosis test, background screening, and drug test as a condition of hire.
Have reliable transportation, a valid driver’s license, proof of insurance and ownership for personal vehicles used during work duties, and the ability to qualify for PATH’s insurance coverage.

Nice To Haves

Two years of experience in healthcare, case management, homeless services, working with vulnerable populations, or a related field.

Responsibilities

Conduct intake and individualized needs assessments for participants.
Collaborate with participants to develop Individualized Service Plans addressing housing goals, income, and personal goals such as medical, mental health, substance use, financial resources, vocational, and social support needs.
Provide referrals, linkages, information, and support to resources that help participants achieve their ISP goals.
Complete program-specific assessments, such as VI-SPDAT.
Evaluate strengths and challenges related to short- and long-term goals, including conducting a 90-day review after initial intake.
Maintain documentation in accordance with program and PATH policies, including timely case file notes and complete, accurate, and current participant files.
Maintain the confidentiality of participant files in accordance with HIPAA and applicable guidelines.
Develop therapeutic and/or professional relationships with clients and systems or partners to support engagement and retention around housing goals.