About The Position

The Case Manager is part of PATH’s Case Management Services - SHS team at the Villas South Park office in Los Angeles. The role assists clients in breaking the cycle of homelessness through a “whatever it takes” approach, supporting them through different phases of homelessness, including street, interim, transitional, and permanent housing. The Case Manager works with participants to identify needs and goals, connect them with resources, and support progress toward housing stability and other personal goals. This is a full-time, non-exempt position with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. Driving is required. The listed salary range is $23.94–$29.13 per hour; placement within the range depends on relevant experience.

Requirements

  • Have employment eligibility verification.
  • Have or be able and willing to obtain CPR/First Aid training.
  • Successfully complete a tuberculosis test, background screening, and drug test as a condition of hire.
  • Have reliable transportation, a valid driver’s license, and proof of insurance and vehicle ownership for personal vehicles used during work duties.
  • Be able to qualify for PATH’s insurance coverage.
  • Demonstrate analytical skills and attention to detail, collaboration and teamwork, communication, creativity and initiative, critical thinking and problem solving, and ethics and professional boundaries.

Nice To Haves

  • Two years of experience in healthcare, case management, homeless services, working with vulnerable populations, or a related field.

Responsibilities

  • Conduct intake and individualized needs assessments, and collaborate with participants to develop Individualized Service Plans (ISPs) addressing housing, income, and other identified goals.
  • Provide referrals, linkages, information, and support to resources that help participants achieve ISP goals.
  • Complete program-specific assessments, such as VI-SPDAT.
  • Evaluate participants’ strengths and challenges related to short- and long-term goals, and conduct a 90-day review after initial intake.
  • Maintain documentation in accordance with program and PATH policies, including timely case file notes and complete, accurate, current participant files.
  • Maintain confidentiality of participant files in accordance with HIPAA and applicable guidelines.
  • Develop therapeutic and/or professional relationships with clients and systems partners to support engagement and retention in pursuit of housing goals.
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