Case Manager - Carson

Counseling and Research Associates, Inc.•Los Angeles, CA

26d•$26 - $32•Hybrid

About The Position

The Case Manager provides person-centered, recovery- and resiliency-oriented case management, rehabilitation, outreach, care coordination, and resource linkage to clients and families across Agency programs. Services may be delivered in clinic, home, school, community, telehealth, and other approved settings based on client need, preference, level of care, and program requirements.

Requirements

Bachelor's degree in psychology, Social Work, Child Development, Human Services, Sociology, Counseling, or a related field preferred. Equivalent relevant education and experience may be considered when permitted by contract and program requirements.
Valid California Driver's License, proof of automobile insurance, good driving record. Driving is an essential function of the position.

Nice To Haves

Adult FSP-ICM: Participates in intensive outreach and engagement, needs assessment, treatment planning, resource coordination, crisis intervention, skill development, housing and recovery services, and coordination of medical, social, employment, educational, and other supports.
May serve as the Primary Care Coordinator and perform duties in accordance with the Adult FSP-ICM Program Service Exhibit, FSP Guidelines, and applicable LACDMH requirements.
Child and Youth Wellbeing: Provides developmentally appropriate, field-capable services consistent with the client's level of care, care plan, CANS or LOCUS requirements as applicable, and Child and Family Team process when applicable.
Services may be provided in clinic, field, or telehealth settings based on client preference, clinical determination, and program requirements.
FSP-HFW: Functions as a member of the FSP-HFW Clinical Team and participates in outreach and engagement, needs assessment, treatment planning, resource coordination, crisis intervention, skill development, housing and recovery-oriented services, and Child and Family Team activities as assigned.
Services must be provided in accordance with California High Fidelity Wraparound standards, the Agency's approved HFW certification and alignment plan, applicable fidelity requirements, and LACDMH FSP-HFW requirements.

Responsibilities

Maintains an assigned caseload and provides individualized case management based on client strengths, needs, acuity, goals, and level of care.
Coordinates behavioral health, medical, substance use, housing, benefits, education, employment, legal, and community support.
May serve as Primary Care Coordinator when required by the assigned program.
Participates in persistent, culturally and linguistically responsive outreach, engagement, re-engagement, and warm handoffs.
Follows applicable LACDMH timelines and requirements for referral, enrollment, transfer, and disenrollment.
Collaborates with clients, families/caregivers when applicable, and the treatment team to identify behavioral health, functional, housing, substance use, physical health, safety, benefits, educational, employment, and natural-support needs.
Contributes to person-centered care planning and supports CANS, LOCUS, Child and Family Team (CFT), and other required level-of-care processes as applicable.
Provides rehabilitation and skill-building interventions within scope to strengthen coping, daily living, communication, self-advocacy, community functioning, recovery, and resiliency.
When assigned to High Fidelity Wraparound (HFW), participates in services consistent with the individualized plan of care, CFT process, and applicable fidelity standards.
Assists clients with housing, benefits, basic needs, transportation, identification documents, and community-resource linkage.
Supports housing assessment, planning, retention, landlord communication, Coordinated Entry, and Managed Care Plan/community support when required.
Uses recovery-oriented, trauma-informed, and harm-reduction approaches to support clients with co-occurring mental health and substance use needs.
Provides screening support, education, and linkage within scope, including connection to SUD treatment or medication-assisted treatment when indicated.
Coordinates access to psychiatric, primary care, and medication services without performing duties outside scope.
Provides crisis prevention, de-escalation, stabilization, coordination, and follow-up within training and scope.
Promptly communicates changes in risk, obtains higher-level clinical or emergency support when needed, and follows mandated reporting requirements, incident reporting procedures, and Agency safety protocols.
Provides field-capable services in approved settings based on client preference, clinical determination, and program requirements.
Meets applicable service-frequency, face-to-face, field-based, caseload, and scheduling expectations, including increased field service for intensive levels of care when required.
Participates in treatment planning, supervision, case consultation, staff meetings, CFT meetings when applicable, and care transitions.
Coordinates with multidisciplinary team members, schools, child welfare, justice partners, hospitals, Managed Care Plans, housing providers, county partners, and other authorized providers.
Completes accurate and timely documentation of services, outreach, care coordination, referrals, progress, and incidents.
Meets applicable productivity, outcome, data-reporting, quality assurance, audit, and program-monitoring requirements.
When providing an evidence-based practice, follows required training, certification, fidelity, and data-collection standards.
Maintains confidentiality, professional boundaries, and compliance with HIPAA, Medi-Cal/SMHS, LACDMH, ethical, and Agency requirements.
Completes required orientation, supervision, continuing education, and assignment-specific training or certification, including HFW or FSP-ICM requirements when applicable.
Maintains a safe workplace, follows Agency and OSHA safety requirements, promptly reports hazards, injuries, or incidents, and performs other duties consistent with the scope and responsibilities of the position as assigned.
Performs other duties consistent with the scope and responsibilities of the position as assigned.