Case Manager

Perfect Care Inc. • Stamford, CT

13d • $20 - $25

About The Position

The Case Manager, described in the posting as a Community Support Professional (CSP), provides person-centered community support to help individuals achieve greater independence, improve quality of life, and integrate into the community. The role assists clients across areas such as housing, healthcare, employment, and personal development, and takes place in community settings and client residences. Hours vary based on client needs and service plans.

Requirements

• High school diploma or GED.
• At least 2 years of experience in homecare or community-based human services.
• Strong communication, documentation, and organizational skills.
• Ability to work independently and as part of a team.

Nice To Haves

• Bachelor’s degree in Human Services, Social Work, Psychology, or a related field.
• Valid driver’s license and reliable transportation.

Responsibilities

• Establish and maintain professional rapport with clients while upholding ethical boundaries.
• Connect clients with local resources to support community integration, including housing, healthcare, and social inclusion.
• Maintain regular client contact as defined in each service plan.
• Coordinate or assist with referrals for medical care, entitlements, transportation, education, employment, legal assistance, and other needs.
• Assist with money management and obtaining and maintaining entitlements.
• Develop, implement, and monitor person-centered care plans, including during intake and discharge.
• Build independent living skills through instruction, modeling, prompting, and hands-on assistance.
• Identify barriers to clients’ goals and connect them with services that address those barriers.
• Meet regularly with clients to review progress, mental health stability, appointments, and discharge readiness.
• Conduct routine apartment or room inspections and assist with cleanliness as needed.
• Build and maintain collaborative relationships with families, natural supports, and external providers.
• Facilitate or co-facilitate psychoeducational or skill-building groups as needed.
• Attend team meetings, staff trainings, supervision, and interdisciplinary rounds.
• Support clients with redetermination forms, SNAP applications, and other essential documents.
• Complete and submit encounter notes within 24 hours of client interactions.
• Submit monthly summary reports by the 21st of each month.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED