Case Manager-First Street Interim Housing (90384)
About The Position
The Case Manager works at First Street Interim Housing, a low-barrier, housing-focused, harm reduction program serving adults experiencing homelessness. The referral-only program provides participants with private units and onsite support services, with the goal of helping them transition to permanent housing. The Case Manager partners with participants to develop individualized housing plans and personal goals, offering scheduled case management sessions and drop-in support. Services include helping participants identify and obtain resources needed to achieve housing goals. When participants already have a case manager through another provider, this role supplements and supports the existing service plan and coordinates services to avoid duplication and support the transition to permanent housing. The position maintains a caseload of 20–30 participants and reports to the Program Manager. It is full-time and non-exempt, with compensation of $32.20 per hour. The Case Manager works collaboratively with participants, colleagues, and partner providers, using evidence-based practices and maintaining accurate documentation and compliance with agency, contract, and licensing requirements.
Requirements
- At least 1 year of paid or volunteer experience in social work or related human services.
- Proficiency in Microsoft Office Suite.
- Valid California driver’s license and insurance, and ability to be added to the agency fleet insurance.
Nice To Haves
- Bachelor of Arts in Social Work (BASW) or a related human services degree (preferred, not required).
- Bilingual proficiency in Spanish (preferred, not required).
Responsibilities
- Maintain a caseload of 20–30 participants.
- Provide comprehensive case management, including eligibility verification and enrollment, needs and status assessments, budgeting, information and referral, crisis de-escalation, safety planning, risk assessment, mandated reporting, employment and benefits assistance, advocacy, and other direct services.
- Meet with participants at a frequency and location based on their needs.
- Apply evidence-based practices consistently.
- Participate in case conferencing and collaborative care coordination.
- Maintain compliance with contract, agency, and licensing requirements.
- Meet program and position deliverables and task-completion deadlines.
- Maintain thorough and accurate documentation of participant services according to agency and contractual standards.
- Attend job-related meetings, including program staff and agency-wide meetings.
- Participate in learning and skill maintenance and development opportunities.
- Use supervision appropriately and maintain open communication.
- Support participants who have case managers at other agencies by supplementing service plans and coordinating services to prevent duplication and support transitions to permanent housing.
- Perform other duties as assigned.
Benefits
- 100% employer-paid medical, dental, and vision coverage.
- Additional wellness options including chiropractic care, mental health support, pet insurance, and an Employee Assistance Program.
- 401(k) retirement plan with generous matching.
- Life and disability insurance.
- Flexible spending accounts.
- Commuter benefits.
- Workers’ compensation.
- 12 holidays.
- Sick leave.
- PTO starting at 15 days annually and increasing with tenure.
- 8 hours of civic engagement leave annually to volunteer.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
