Case Manager (Tagalog)

Regional Center of the East Bay•Concord, CA

About The Position

The Regional Center of the East Bay (RCEB) is a community-based, private nonprofit corporation under contract with the California Department of Developmental Services. It provides intake, assessment, diagnosis, and coordination of community-based services for children and adults with developmental disabilities in Alameda and Contra Costa counties. RCEB’s vision is for people with developmental disabilities to receive the supports they need to participate fully in their communities and pursue their choices in living, education, work, volunteering, training, and leisure. Under general direction, Case Managers are responsible for the entire case management process for assigned consumers. They facilitate development of Individual Program Plans (IPPs) or Individual Family Service Plans (IFSPs), oversee implementation, coordinate and monitor services, and advocate for consumers’ rights and access to entitled services and benefits. The position requires the ability to speak Tagalog. The posting describes Case Manager I and Case Manager II levels with different education and experience qualifications.

Requirements

  • Ability to speak Tagalog.
  • Ability to communicate clearly and effectively, verbally and in writing.
  • Automobile and valid driver’s license required.
  • Demonstrated cultural awareness and sensitivity, and ability to work effectively with culturally diverse populations.
  • Case Manager I: Bachelor’s degree in Social Work, Psychology, or a related human services field and two years of similar experience; OR a bachelor’s degree in an unrelated human services field and four years of experience working directly with people with developmental disabilities.
  • Case Manager II: Master’s degree in Social Work, Psychology, or a related human services field.

Responsibilities

  • Conduct assessment and evaluation and manage planning, authorizations, advocacy, monitoring, and documentation review.
  • Facilitate the planning process and develop an Individual Program Plan (IPP) or Individual Family Service Plan (IFSP) for assigned consumers; oversee implementation of the plan.
  • Monitor and evaluate services provided through the consumer’s plan.
  • Coordinate and support implementation of consumer plans, including identifying natural supports and generic services and determining when needs can only be met through RCEB-authorized funding.
  • Advocate for consumers’ legal rights and ensure they receive services and benefits to which they are entitled.
  • Assist consumers and families in obtaining diagnoses and evaluations from appropriate practitioners, and secure written reports and other information assessing and interpreting the consumer’s situation.
  • Monitor consumers’ health and safety.
  • Maintain documentation and contact records as required by law, regulation, and policy.
  • Implement RCEB policies and procedures.
  • Complete functional and/or developmental reviews in a timely manner.
  • Keep the supervisor informed about caseload status and unmet community needs.
  • Perform other duties as assigned.

Benefits

  • Three weeks of paid vacation and 12 sick days.
  • 14 paid holidays and three floating holidays.
  • Multiple medical plan options, including Kaiser coverage paid 100% by the employer for the employee.
  • Dental and vision plans.
  • CalPERS retirement pension.
  • Student loan forgiveness eligibility through the Public Service Loan Forgiveness program for qualifying employees and payments.
  • Flexible schedule, if applicable.
  • Work-at-home schedules, if applicable.
  • Employee Assistance Program, including mental health care.
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