Case Manager - South Mountain

Terros Health•Phoenix, AZ

1d•$18 - $23•Onsite

About The Position

Terros Health is seeking a full-time Case Manager to join the interdisciplinary team at its South Mountain Recovery Health Center in Phoenix, Arizona. The center provides affordable healthcare to people with serious mental illness (SMI), people under Court Ordered Treatment, people who are unhoused, and individuals developing life and employment skills through the P.R.O.S.P.E.R. program. The role supports clients in setting treatment and recovery goals and connecting with services that help them pursue wellness, employment, independent housing, and community tenure. This position is scheduled for 40 hours per week, Monday through Friday, 8:00 a.m. to 5:00 p.m., with travel of up to 80%. The listed hourly salary range is $17.87–$23.42. Additional language differential pay is available, and the posting states that an additional $1.50 per hour SMI differential is offered. Candidates with a behavioral health bachelor's degree may be considered without prior experience and will receive training; new graduates are welcome.

Requirements

Meet one of the following education and experience combinations: high school diploma/GED and at least 1.5 years of behavioral health employment experience; an associate degree in medical or behavioral health; a bachelor's degree outside behavioral health and 1 year of behavioral health experience; a bachelor's degree in behavioral health; or a master's degree or higher in behavioral health.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Pass a typing assessment at a minimum of 25 words per minute.
Excellent oral and written communication skills.
Valid Arizona driver's license, at least 21 years of age, a minimum of 4 years of driving experience, and compliance with Terros Health's driving policy.
Have a valid Arizona Fingerprint Clearance Card or apply for a Level 1 card within 7 working days of assuming the role.
Pass a TB test.

Nice To Haves

Knowledge of electronic health records; experience with NextGen is a plus.
Bilingual ability in Spanish or ASL is desired.

Responsibilities

Help clients identify treatment and recovery goals and provide supportive services to help them achieve those goals.
Complete client assessments, crisis plans, and individualized service plans.
Work collaboratively with the clinical team to engage, educate, communicate, and coordinate care with members, families, behavioral health providers, medical and dental providers, community resources, and others.
Ensure that services prescribed in the individualized service plan are implemented.
Conduct outreach and follow up on services, including crisis interactions, missed appointments, and hospital discharges, to ensure adequate resources are available and in place.
Perform case management functions for an assigned caseload, including assessment and service planning and identifying the need for further or specialty evaluations.
Pursue best-practice outcomes for people with mental illness, including continuing education, employment, independent housing, and community tenure.

Benefits

Full benefits package, including 401(k).
Multiple medical plan options, including a no-premium plan for employees and their families.
Multiple dental plan options, including orthodontic coverage.
Vision insurance.
Group life and disability insurance.
Pet insurance.
401(k) plan with company match.
Interest-free medical line of credit.
Financial education, planning, and support resources.
Monetary company contribution toward eligible benefits.
Bilingual pay differential.
Generous paid time off, with 3 weeks off in the first year.
Paid sick time.
10 paid holidays annually.
Comprehensive wellness program with wellness challenges, activities, and prizes.
Employee Assistance Program available to employees and family members.
Trip Reduction Program.
Professional growth and career development opportunities, including scholarships, clinical supervision, and continuing education units.
Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University.
Access to the Working Advantage Employee Discount Program, including savings on gym memberships, car rentals, flights, hotels, and movie tickets.