Case Manager

COMMUNITY HOUSING INNOVATIONS INC•Town of Smithtown, NY
•$24 - $55,000•Onsite

About The Position

Community Housing Innovations (CHI), a not-for-profit housing and human services organization, is hiring a full-time Case Manager for its Smithtown location. The role supports program participants in pursuing personal and economic independence, developing the skills to obtain and retain permanent housing, and living in well-maintained units. The position works directly with clients and coordinates with DSS and other service providers to meet individual goals and program requirements.

Requirements

  • Bachelor's degree in human services or a related field; extensive experience may substitute for the educational requirement.
  • Excellent verbal and written communication skills.
  • Proficiency in English.
  • Basic competency in MS Windows, MS Office, and internet use.
  • Ability to formulate simple financial budgets.
  • Ability to tour property, walk distances, and climb stairs.
  • Ability to prioritize and make appropriate decisions and judgment calls.
  • Ability to relate to underserved, homeless, and disabled populations.
  • Ability to work independently and as part of a team; be organized, responsible, flexible, and attentive to detail; work under pressure, meet deadlines, and multitask.

Nice To Haves

  • Master's degree in Social Work.
  • Two years of experience in a related field, such as homelessness or housing.
  • Bilingual Spanish skills.

Responsibilities

  • Adhere to and enforce program regulations, policies, and procedures.
  • Ensure clients receive quality services that comply with program requirements.
  • Help clients develop Independent Living Plans (ILPs) by identifying needs and goals.
  • Evaluate client progress toward short- and long-term goals.
  • Provide information, referrals, counseling, crisis intervention, direct services, and advocacy.
  • Develop and maintain a resource network for referrals based on the needs of people served in supervised programs.
  • Collaborate with DSS and other service providers to help clients fulfill ILP and program requirements.
  • Assist clients with direct services, including developing current and projected budgets, preparing resumes when appropriate, and supporting activities of daily living (ADLs).
  • Conduct face-to-face meetings with clients.
  • Inspect living spaces as required to assess ADL needs and program compliance, and help clients maintain housing.
  • Limit and document clients' improper use of agency resources, including damage to units, furniture, or appliances.
  • Evaluate and document physical plant needs in housing units and common areas, and inform the direct supervisor.
  • Complete discharge plans with clients.
  • Submit required internal and external reports accurately and on time, including housing logs, inspection sheets, progress notes, ILPs, DSS authorization forms, and special-project reports.
  • Maintain orderly charts and files.

Benefits

  • Paid time off
  • Two personal days awarded annually
  • Health insurance and health reimbursement account
  • Dental and vision plans
  • Flexible spending account
  • AFLAC supplemental insurance
  • Voluntary plans
  • Dependent Care Spending Account
  • Working Advantage employee perks
  • 401(k) retirement plan
  • Life insurance
  • Employee Assistance Program
  • Monthly trainings and career development plans
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