Case Manager

Adjoin•Fresno, CA

About The Position

Adjoin Catalysts is seeking a Case Manager to support people with intellectual and developmental disabilities in building fulfilling lives in their communities. The role involves coordinating client referrals, intake, assessment, placement, and individualized training and support programs, while managing and developing direct support staff. The Case Manager works with clients, families, employers, and partner agencies to achieve service goals using a person-centered approach. The position requires extensive travel within the counties served—at least 75% of the time—and quarterly travel throughout California for meetings and training. The Case Manager may provide direct services, participate in an on-call rotation, and use a mobile smart device with reliable internet connectivity and data for essential job tasks. Reasonable reimbursement is provided for the device. Compensation is $24.50–$26.50 per hour.

Requirements

Be at least 18 years old.
Have a bachelor's degree, or three years of equivalent experience and/or educational equivalent working with individuals with disabilities.
Have well-developed interpersonal skills.
Demonstrate computer literacy, including MS Office, and the ability to maintain organized records and files.
Be able to follow detailed, multi-step instructions.
Be able to multitask, work under pressure, and manage time.
Demonstrate the ability to maintain professional boundaries while handling confidential information.
Have certification in an approved First Aid and CPR class, or successfully complete an approved class within 45 days of hire.
Have an insured, registered vehicle in safe working condition and proof of a current California driver's license.
Be able to travel within and throughout the counties served at least 75% of the time, and throughout the state quarterly for meetings, training, and related activities.
Successfully complete a pre-employment drug screen and background check.
Have an acceptable DMV record.
Use a mobile smart device, such as a cell phone or tablet, with reliable internet connectivity and data for essential job tasks; reasonable reimbursement is provided.

Responsibilities

Process referrals from appropriate referring agencies and expedite client intake and assessment.
Manage, develop, and evaluate direct support staff.
Assess client collateral information, intake interviews, abilities, and potential living and work environments.
Develop work and/or living placements that match clients’ strengths and availability.
Keep current on policies, procedures, and protocols through ongoing training and development.
Prescribe, implement, and supervise individualized training and support programs.
Project staffing needs and communicate them to the Regional Manager or designee.
Build positive working relationships with clients, families, employers, and cooperative agencies to achieve service goals.
Participate in hiring, training, evaluation, and separation of direct support staff.
Complete required logs, reports, and client evaluations promptly, and ensure direct service staff documentation is accurate and complete.
Evaluate and respond appropriately to client and personnel needs and issues, escalating concerns through the chain of command when appropriate.
Provide direct service and participate in the on-call rotation as needed.
Travel to job fairs, client meetings, employer sites, and other locations while driving safely and professionally.
Advocate for clients and perform duties using a person-centered methodology.
Perform other duties as required.

Benefits

Competitive medical coverage.
Retirement matching.
Employer-paid long-term disability coverage.
Employer-paid employee and dependent life insurance.
Employee wellness program with incentives and peer connection opportunities.
Mental health resources through an EAP, including five free counseling sessions per year for the employee and dependents.
Volunteer program with paid volunteer hours.
Dental coverage.
Flexible Spending Account.
Paid time off.
Holidays.