Case Manager - Mitchell

Terros Health•Phoenix, AZ

4d•$18 - $23•Onsite

About The Position

Terros Health is seeking a full-time Case Manager to join the interdisciplinary team at Mitchell Recovery Health Center in Phoenix, Arizona. The role supports individuals diagnosed with Serious Mental Illness (SMI) or General Mental Health conditions who are under Court Ordered Treatment. The center serves special populations, including people who are unhoused and individuals at higher risk of HIV/STI exposure, through integrated physical, mental, and substance-use care. The Case Manager helps clients identify treatment and recovery goals and provides supportive services to help achieve them. The position involves assessment and service planning, care coordination, outreach, and follow-up. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 hours per week. The role is based at 40 E. Mitchell Dr., Unit #100, Phoenix, AZ 85012, and requires travel of up to 80%.

Requirements

Meet one of the following education and experience qualifications: high school diploma/GED and at least 1.5 years of behavioral health employment experience; an associate degree in medical or behavioral health; a bachelor's degree outside behavioral health and 1 year of behavioral health experience; a bachelor's degree in behavioral health; or a master's degree or higher in behavioral health.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Pass a typing assessment at a minimum of 25 words per minute.
Have a valid Arizona driver's license, be at least 21 years old, have at least 4 years of driving experience, and meet Terros Health's driving policy requirements.
Have a valid Arizona Fingerprint Clearance Card or apply for a Level 1 Arizona Fingerprint Clearance Card within 7 working days of assuming the role.
Pass a TB test.
Have excellent oral and written communication skills.

Nice To Haves

Knowledge of the NextGen Electronic Health Records system.
Bilingual ability in Spanish or ASL.

Responsibilities

Assist clients with identifying treatment and recovery goals and provide supportive services to help them reach those goals.
Complete assessments, crisis plans, and individualized service plans.
Work with the clinical team to engage and educate clients and coordinate care with clients, families, behavioral health providers, medical and dental providers, community resources, and others.
Help ensure that services prescribed in individualized service plans are implemented.
Conduct outreach and follow up on services, including crisis interactions, missed appointments, and hospital discharges, to ensure resources are available and in place.
Perform case management functions for an assigned caseload, including assessment and service planning and identifying the need for further or specialty evaluations.
Pursue best-practice outcomes for people with mental illness, including continuing education, employment, independent housing, and community tenure.

Benefits

Multiple medical plan options, including a no-premium plan for employees and their families.
Multiple dental plan options, including orthodontic coverage.
Vision insurance.
Group life and disability insurance.
Pet insurance.
401(k) plan with company match.
Interest-free medical line of credit.
Financial education, planning, and support resources.
Monetary company contribution toward eligible benefits.
Bilingual pay differential.
Generous paid time off, including 3 weeks in the first year.
Paid sick time.
10 paid holidays annually.
Comprehensive wellness program with challenges, activities, and prizes.
Employee Assistance Program available to employees and their family members.
Trip Reduction Program.
Scholarships.
Clinical supervision.
Continuing Education Units (CEUs).
Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University.
Access to the Working Advantage Employee Discount Program, with savings on gym memberships, car rentals, flights, hotels, movie tickets, and more.
Additional $1.50 per hour SMI differential.