Discharge Planner - Mitchell

Terros Health•Phoenix, AZ

2d•$19 - $21•Onsite

About The Position

Terros Health is seeking a Discharge Planner for its Mitchell Recovery Health Center in Phoenix, Arizona. The role is part of an interdisciplinary team serving individuals with Serious Mental Illness (SMI) or general mental health diagnoses who are under Court Ordered Treatment. The center provides healthcare to special populations, including people who are unhoused and individuals at higher risk of HIV/STI exposure. The Discharge Planner serves as a liaison between inpatient providers and the assigned outpatient clinician. The role reviews clinical information, identifies resources, coordinates community discharge and follow-up, and connects people receiving Level I inpatient services with ongoing Terros outpatient treatment. Work takes place in both inpatient and outpatient settings and involves coordination with clients, hospital staff, outpatient teams, families, primary care providers, and health plans as clinically indicated. This is a full-time, 40-hour-per-week position, Monday through Friday, 8:00 a.m. to 5:00 p.m. The position is based at 40 E. Mitchell Dr., Unit #100, Phoenix, Arizona, and requires travel of up to 25%.

Requirements

High school diploma or GED and at least 4 years of behavioral health employment experience; or an associate degree in behavioral health and 2 years of behavioral health employment experience; or a bachelor's degree outside behavioral health and 1 year of behavioral health employment experience; or a bachelor's degree in behavioral health; or a master's degree or higher in behavioral health.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Pass a typing assessment at a minimum of 25 words per minute.
Excellent oral and written communication skills.
Valid Arizona driver’s license; at least 21 years of age; at least 4 years of driving experience; and compliance with Terros Health’s driving policy.
Possess a valid Arizona Fingerprint Clearance card or apply for a Level 1 card within 7 working days of assuming the role.
Pass a TB test.

Nice To Haves

Knowledge of the NextGen Electronic Health Records system.
Bilingual in Spanish and/or American Sign Language (ASL).

Responsibilities

Review presenting clinical information with Level I inpatient providers.
Identify resources and coordinate successful discharge into the community, including follow-up with the clinical team after discharge.
Connect individuals receiving Level I inpatient services with ongoing Terros outpatient treatment upon discharge.
Coordinate with clients, hospital unit staff, outpatient teams, family members, primary care providers, and health plans as clinically indicated to support effective transitions.
Participate in individualized service planning and carry out written discharge plans.
Coordinate a range of services that actively address clients’ recovery goals.
Help reduce hospital readmissions and use of crisis services, and improve coordination with primary care providers and Terros psychiatric providers.
Perform work in inpatient and outpatient settings, including inpatient visits and coordination meetings.

Benefits

Multiple medical plan options, including a no-premium plan for employees and their families.
Multiple dental plan options, including orthodontic coverage.
Vision insurance.
Group life and disability insurance.
Pet insurance.
401(k) plan with company match.
Interest-free medical line of credit.
Financial education, planning, and support resources.
Monetary company contribution toward eligible benefits.
Bilingual pay differential.
Additional $1.50 per hour SMI differential.
Paid time off, including 3 weeks in the first year; job details also state generous PTO/sick time of 3+ weeks in Year 1.
Paid sick time.
10 paid holidays annually.
Comprehensive wellness program with challenges, activities, and prizes.
Employee Assistance Program available to employees and their family members.
Trip Reduction Program.
Professional growth and career development opportunities, including scholarships, clinical supervision, and continuing education units.
Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University.
Access to the Working Advantage Employee Discount Program, including savings on gym memberships, car rentals, flights, hotels, and movie tickets.