Discharge Planner

Tenet Healthcare Corporation • San Antonio, TX

8d

About The Position

The individual in this position works under the direction of the RN and/or Social Worker to complete referrals for post-acute services for patients, and assists with tasks that do not require a clinical license or degree. The individual’s responsibilities include arranging post-discharge services, creating and following up on electronic referrals using the Tenet Case Management system, reviewing patient choice letters with patients/families for required signatures, providing follow up Important Message to Medicare patients prior to discharge, communicating with patients, families and other members of the care team, completing tasks assigned by Case Manager and Social Work staff, making copies, sending faxes and completing phone calls, and completing process reviews or audits as requested.

Requirements

• High School diploma or equivalent
• 2 years of experience in clerical or healthcare field
• Excellent organizational skills
• Excellent verbal/ written communication skills
• Excellent problem solving skills
• Computer literacy skills
• Data Analytics skills

Nice To Haves

• Associate’s or Bachelor’s Degree from an accredited college
• Acute hospital experience
• Paramedic, EMT or Nursing Assistant certifications

Responsibilities

• Arrange post-discharge services
• Create and follow up on electronic referrals using the Tenet Case Management system
• Review patient choice letters with patients/families for required signatures
• Provide follow up Important Message to Medicare patients prior to discharge
• Communicate with patients, families and other members of the care team
• Complete tasks assigned by Case Manager and Social Work staff
• Make copies, send faxes and complete phone calls
• Complete process reviews or audits as requested
• Validates patient’s demographic and payer information with patient/family and notifies Patient Access immediately if any corrections are needed within 24 hours of admission
• Validates that all commercial/managed care discharge have an authorization for status and level of care provided and notifies Director of Case Management (DCM) or designee of variances
• Escalates discharged cases at end of the day that have no authorization or notification or dispute is provided by payor.
• Ensures, on a concurrent basis, that all clinical needed by payors and updates are provided by alerting Case Manager assigned to case and escalating to DCM if not complete timely
• Trends dispute/denial potential to DCM or designee by failure points to revenue cycle

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED