Discharge Planner

Pinnacle Treatment Centers • Merrillville, IN

3d

About The Position

Pinnacle Treatment Centers is a growing provider of addiction treatment services, serving more than 35,000 patients daily. Its mission is to remove barriers to recovery and help individuals, families, and communities through effective treatment. The Discharge Planner initiates and coordinates patient discharge planning, works with the treatment team to arrange appropriate aftercare appointments, and communicates with referral sources. The role coordinates and implements discharge plans based on the level of care patients will need after leaving the facility. It is part of the treatment team and involves maintaining effective communication with teammates and community resources and accountability for services provided.

Requirements

• Bachelor’s degree from an accredited college or university in a related field; applicable experience may substitute for a degree.
• 3–5 years of clinical case management or discharge planning experience.

Responsibilities

• Provide timely discharge planning, working with Utilization Review staff to maximize reimbursement and maintain appropriate census at each level of care.
• Build and maintain relationships with referral sources and community agencies serving people with substance use and co-occurring mental health disorders; identify when clients should return to a referral source at discharge.
• Maintain a list of referral sources and their contact information.
• Provide written discharge plans to patients and families, identify appropriate facilities or community resources, and request level-of-care determinations for placement.
• Assess patients’ financial resources, including insurance benefits, and coordinate transitions to providers or other referral sources as appropriate.
• Document and complete discharge plans in the EHR, completing final documentation within two working days of discharge.
• Participate as a member of the multidisciplinary treatment management team and clinical department.
• Work with patients to ensure a discharge plan, including stable housing, is in place before discharge.
• Provide responsive customer service to internal and external customers and support facility customer service standards.
• Attend team meetings and complete required training courses on time.
• Support program operations, patient safety, and team needs as assigned; duties may include serving meals, conducting searches, observing drug screens, and facilitating phone calls.
• Perform other duties as assigned.

Benefits

• 18 days of paid time off (PTO).
• 401(k) with company match.
• Company-sponsored ongoing training and certification opportunities.
• Comprehensive benefits package including medical, dental, vision, short-term disability, long-term disability, and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP).
• Discounted tuition and scholarships through Capella University.
• Opportunities for professional growth.

What This Job Offers

• Job Type: Full-time