Discharge Planner

Pinnacle Treatment Centers • Martinsville, IN

9d

About The Position

Pinnacle Treatment Centers is a growing leader in addiction treatment services, providing care nationwide to more than 35,000 patients daily. Its mission is to remove barriers to recovery and transform individuals, families, and communities through effective treatment.

The Discharge Planner initiates and coordinates discharge planning for patients, working with the treatment team to arrange appropriate aftercare appointments and communicate with referral sources. The role implements discharge plans for patients across the levels of care provided and collaborates with teammates and community resources to support continuity of care and accountability for services.

Requirements

• Bachelor’s degree from an accredited college or university in a related field; applicable experience may be substituted for a degree.
• 3–5 years of clinical case management or discharge planning experience.

Responsibilities

• Provide timely discharge planning, working with Utilization Review staff to maximize reimbursement and maintain appropriate census at each level of care.
• Build and maintain relationships with referral sources and community agencies serving people with substance abuse and co-occurring mental health disorders; identify when clients should return to a referral source upon discharge.
• Maintain a list of referral sources and their contact information.
• Provide written discharge plans to patients and families, identify appropriate facilities or community resources, and request a determination of the level of care for placement.
• Assess patients’ financial resources, including insurance benefits, and coordinate transitions to providers or referral sources as appropriate.
• Document and complete discharge plans in the EHR, finalizing documentation within two working days of discharge.
• Participate as a member of the multidisciplinary treatment management team and clinical department.
• Work with patients to ensure a discharge plan, including stable housing, is in place before discharge.
• Provide exceptional customer service to internal and external customers, respond promptly to inquiries and concerns, and support facility customer service standards.
• Attend team meetings and complete required training courses on time.
• Perform other duties as assigned.

Benefits

• Competitive salaries
• Full benefits package, including medical, dental, vision, short-term disability, long-term disability, and accident insurance
• 18 days of paid time off
• 401(k) with company match
• Company-sponsored ongoing training and certification opportunities
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University
• Opportunities for professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level