Discharge Planner

Pinnacle Treatment Brand • Martinsville, IN

10d

About The Position

Pinnacle Treatment Centers is hiring a Discharge Planner to initiate, coordinate, conduct, and implement discharge planning for patients. The position works closely with the treatment team to arrange appropriate aftercare appointments, communicate with referral sources, and coordinate care at the level of care provided upon discharge. The Discharge Planner is part of the treatment team and clinical department, maintains communication with teammates and community resources, and is accountable for services provided.

The role includes providing timely discharge planning, supporting appropriate reimbursement and census, maintaining relationships with referral sources and community agencies, assessing financial resources and insurance benefits, and documenting discharge plans in the EHR. The position also helps patients establish a plan that includes stable housing before discharge.

Requirements

• Bachelor’s degree from an accredited college or university in a related field; applicable experience may be substituted for a degree.
• 3–5 years of clinical case management or discharge planning experience.

Responsibilities

• Provide appropriate and timely discharge planning, working closely with Utilization Review staff to maximize reimbursement and maintain appropriate census at each level of care.
• Create and maintain relationships with referral sources and community agencies serving people with substance abuse and co-occurring mental health disorders, and identify when clients should return to a referral source at discharge.
• Maintain a list of referral sources and their contact information.
• Provide written discharge planning to patients and families, determine which facilities or community resources to include, and request a determination of level of care for placement.
• Assess patients’ financial resources, including insurance benefits, and coordinate transitions to providers or referral sources as appropriate.
• Document and complete discharge plans in the EHR, completing final documentation within two working days of discharge.
• Function as a member of the multidisciplinary treatment management team and clinical department.
• Work with patients to ensure a discharge plan, including stable housing, is in place before discharge.
• Provide exceptional customer service to internal and external customers, respond rapidly to inquiries and concerns, and support facility customer service standards.
• Attend team meetings and complete required training courses on time.
• Perform other duties as assigned.

Benefits

• Competitive salaries.
• Full benefits package, including medical, dental, vision, short-term disability, long-term disability, and accident insurance.
• 18 days of paid time off.
• 401(k) with company match.
• Company-sponsored ongoing training and certification opportunities.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP).
• Discounted tuition and scholarships through Capella University.
• Opportunities for professional growth.

What This Job Offers

• Job Type: Full-time