Case Manager, Office of Mental Health (OMH) Supported Housing Program

CAMBA•New York, NY

7d•Onsite

About The Position

CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 73,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Office of Mental Health (OHM) Supported Housing Program: provides a total of 87 units of scattered site housing to individuals who meet the program’s eligibility. The first program provides 70 units of housing to chronically homeless single adults who are eligible for SSI or SSD and suffer from Serious and Persistent Mental Illness (SPMI) or are diagnosed as Mentally Ill and Chemically Addicted (MICA). The second program provides 10 units of housing for SPMI individuals who reside in OMH psychiatric centers, Article 28 inpatient hospitals, residential treatment programs and adult homes. The third program provides 7 units of housing to individuals who are SPMI and have been residents of either OMH Psychiatric Centers or OMH operated residential programs for one year or longer. All apartments are located in Brooklyn. The program offers Case management services focusing on removing barriers to maintain housing by ensuring that all clients’ basic needs are met and that clients are connected to needed services, such as mental health and substance abuse. The operations component focus on the housing units meeting habitability standards by working with landlords and management companies to address major repair issues and complete minor repairs, as well as identifying new units, negotiating leases, and making units ready when there is a vacancy. Clients contribute 30% of their income towards their rent.

Requirements

Bachelor or Associate degree with one year of equivalent experience, or Two years of equivalent experience with sufficient education and technical expertise: to comprehend written and oral instructions (work orders); basic math to accomplish maintenance tasks; and to document accomplished tasks.
OMH Fingerprinting Required
Relevant experience, preferably in a mid-sized (250+ employees) organization working with persons with a histories of homelessness, mental illness, and/or substance abuse.
Good written & verbal communication.
Computer literacy in Microsoft Office Suite.

Responsibilities

Conducting and completing Intakes, Assessments, Service Plans, Reassessments, Service Plan Updates, Accompaniment, Referrals, Advocacy, Housing Inspections, Case Conference, etc.
Completing all program documentation and entering all client services into to Client Track.
Ensuring clients are connected to and maintain primary medical care and adhere to medical and medication treatment.
Connect clients to needed services, such as, medical, mental health, substance use treatment, as well as, legal, entitlements, etc.
Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
Function as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
Escort clients to appointments (educational, medical, social service, etc.)
Assist clients in completing applications for benefits and entitlements and monitors outcome of process.
Collect all required documentation and create client files.
Conduct a minimum one home visit per month
Report any repair issues to the Housing Specialist.
Monitor clients’ living conditions.
Meet required monthly projections.
Provide all required information for the completion of monthly program reports.
Maintain clients’ charts always audit ready.