Case Manager, Transitional Housing

Breaking Ground•New York, NY
•$25 - $25

About The Position

The Case Manager, Transitional Housing provides case management services to people experiencing homelessness, including individuals with mental illness and/or substance use disorders, to support their transition to permanent housing. The position is based at Crane Safe Haven in Manhattan, which provides short-term accommodations and on-site case management and clinical services to 100 individuals. The Case Manager reports to the Clinical Coordinator and works a 35-hour week.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs.
  • Excellent writing and communication skills.

Nice To Haves

  • Two years of experience working with homeless adults and substance abuse issues.
  • Experience with harm reduction and motivational interviewing techniques.
  • Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground.
  • Bilingual Spanish/English.

Responsibilities

  • Provide direct services to a caseload of approximately 15 clients, including assessments, benefits assistance, and other services supporting housing and recovery goals.
  • Conduct psychosocial evaluations.
  • Connect clients to psychiatric services.
  • Connect clients to medical treatment and substance use treatment facilities when applicable.
  • Help clients obtain identification, public benefits, and other applicable income sources.
  • Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans.
  • Prepare documentation for housing applications.
  • Assist and counsel clients in obtaining permanent housing.
  • Maintain records in compliance with agency standards and City and State agency requirements.
  • Intervene in crisis situations.
  • Escort clients to appointments when needed.
  • After training, assist with self-administration of medication in accordance with Breaking Ground policies and procedures.
  • Perform other related duties as assigned.
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