Case Manager, Transitional Housing

Breaking Ground•New York, NY

7d•Onsite

About The Position

Located in Manhattan, the Crane Safe Haven serves 100 individuals who are not yet ready to transition into permanent housing, as well as people who may have struggled in other housing programs. It provides private, safe, clean, affordable short-term accommodations as an alternative to life on the street, along with on-site case management and clinical services. Reporting to the Clinical Coordinator, the Case Manager provides case management to people experiencing homelessness, including some with mental illness and/or substance use disorders, to support their transition to permanent housing. The position has a 35-hour work week and serves a caseload of approximately 15 clients.

Requirements

Bachelor’s degree or equivalent work experience.
Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs.
Excellent writing and communication skills.

Nice To Haves

Two years of experience working with homeless adults and substance abuse issues is preferred.
Experience with harm reduction and motivational interviewing techniques is strongly preferred.
A valid NY, NJ, CT, or PA driver’s license and a good driving record, as defined by Breaking Ground, are preferred.
Bilingual Spanish/English is preferred.

Responsibilities

Provide direct services to a caseload of approximately 15 clients, including assessments, benefits assistance, and other support for housing and recovery goals.
Conduct psychosocial evaluations.
Connect clients to psychiatric services.
Connect clients to medical treatment and substance use treatment facilities when applicable.
Help clients obtain identification, public benefits, and other applicable income sources.
Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans.
Prepare documentation for housing applications.
Assist and counsel clients in obtaining permanent housing.
Maintain records in compliance with agency standards and City and State agency requirements.
Intervene in crisis situations.
Escort clients to appointments when needed.
Upon training, assist clients with self-administration of medication in accordance with Breaking Ground policies and procedures.
Perform other related duties as assigned.