Case Manager
About The Position
The Case Manager provides social, educational, and spiritual support to individuals and families to help them develop skills and enhance their quality of life. The position is located in Durant and reports to the Departmental Manager or Director. The regular full-time schedule is 8:00 a.m. to 4:30 p.m. The Case Manager conducts intake assessments, explains available services, provides educational and social case management, develops goals and case plans, monitors progress, and adjusts services as needs change. The role also includes connecting clients with resources and community agencies, providing advocacy and referrals, following up, and building working relationships with patients and families. Other responsibilities may be assigned.
Requirements
- Bachelor’s degree in human services, social work, or education and one year of directly related experience, or five years of directly related experience in lieu of education.
- Good social skills and ability to build trust and relationships.
- Good oral and written communication skills.
- Basic knowledge of Microsoft Word and Excel.
Responsibilities
- Contact clients to conduct intake assessments and analysis.
- Explain the extent and nature of services available to clients.
- Provide educational and social case management services, including setting goals and developing case plans.
- Review and monitor participant progress and provide resources, advocacy, and referrals.
- Manage cases to ensure progress and adjust plans as needs change.
- Develop working relationships with individual patients and families.
- Make referrals to community agencies and conduct follow-up activities.
- Serve as a patient liaison and advocate.
- Perform other responsibilities as assigned.
Benefits
- Free gym membership
- Free access to employee health clinic
- Free lunch for casino and resort associates
- Earned-wage access once per week for hourly associates
- Pet insurance
- Paid vacation and sick time
- Medical, dental, and vision coverage
- 401(k) with company match
- College tuition reimbursement
- Short-term disability, long-term disability, and family leave
- Employee assistance program
- Employee prescription program
- CNO-paid life insurance
- Teladoc
- On-site dental clinics
- On-site mammogram services
- Free diabetes and hypertension monitoring benefit
- Wellness program that can reduce health insurance costs
- Maternity care program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
