Case Manager (Spanish Speaking)
About The Position
Morgan & Morgan is seeking a bilingual Spanish-speaking Case Manager to manage a varied caseload and support attorneys in developing settlements and preparing documents and correspondence. The role requires strong organization, customer focus, empathy, and the ability to manage competing priorities in a fast-paced environment. The Case Manager communicates with clients, providers, insurance carriers, and coworkers; obtains records and documents relevant to injury and liability claims; maintains case files; prepares demands and supporting materials for carrier submission under attorney supervision; and manages cases from intake through closing under an attorney's direction.
Requirements
- Fluency in Spanish.
- Ability to be a team player and follow procedures.
- Proactive communication with clients, insurance companies, and medical providers.
- Ability to multitask, prioritize, and manage workload with a positive attitude and minimal supervision.
- Strong organization and ability to handle multiple deadlines in a fast-paced environment.
- Strong writing and communication skills and attention to detail.
- Extensive computer and database expertise, including Microsoft Word, Excel, and Outlook.
- Typing speed of at least 35 words per minute.
Nice To Haves
- Bachelor's degree.
- Prior experience as a Personal Injury Case Manager, Prelitigation Paralegal, or Bodily Injury Claims Adjuster.
- At least 2 years of experience working in a legal position or as an insurance adjuster.
Responsibilities
- Interact daily with existing and potential clients by telephone and in person.
- Order medical records from providers and communicate with clients and providers during treatment.
- Obtain documents needed to support injury and/or liability positions.
- Work with insurance carriers and healthcare providers to secure records and account balances.
- Coordinate with coworkers involved in managing and supporting case files.
- Maintain organized case files.
- Prepare comprehensive demands and assemble supporting materials for submission to carriers under an attorney's direct supervision.
- Interact with attorneys and present case synopses when required.
- Manage case files from intake to closing under an attorney's direction.
- Perform other related duties as assigned to meet business needs.
Benefits
- Medical insurance
- Dental insurance
- 401(k) plan
- Paid time off
- Paid holidays
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
