Criminal Justice Case Manager (Spanish Speaking)

Intervention•Brighton, CO

1d•Onsite

About The Position

Intervention, Inc. is a Colorado non-profit providing services across the state’s criminal justice system. The Criminal Justice Case Manager provides case management and supervision for a caseload of general probation clients, including clients who are non-English speaking or speak English as a second language. The role supports clients in successfully completing probation through behavioral change techniques, supervision, and compliance monitoring in accordance with company policies and procedures. The position is based in Brighton, Colorado, and is scheduled Monday through Friday, 8 a.m. to 5 p.m. The Case Manager travels to courts, jails, and other sites as required, using their own transportation, including in adverse weather. The position may require testifying in court regarding client compliance. Intervention offers employee training and career growth, the opportunity to gain criminal justice field experience, medical, dental, and vision insurance, a 401(k) retirement program with company match and immediate vesting, and paid holiday, vacation, and sick time. Intervention is a qualified employer under the Public Service Loan Forgiveness program.

Requirements

Bachelor’s degree from an accredited four-year college or university in criminal justice, psychology, social work, counseling, a social science, or another closely related field; qualifying work experience may substitute year-for-year for the degree.
Alternatively, work experience in counseling, social work, law enforcement, corrections, or community supervision that provides the same kind, amount, and level of knowledge as the required education.
Ability to communicate effectively, verbally and in writing, in both English and Spanish with a variety of constituents.
Ability to complete assessments and develop case plans.
Ability to enter data, generate reports, and create communications using a variety of software programs and databases.
Ability to remain calm in stressful situations.
Knowledge of the cultural and socioeconomic characteristics of the client population and appropriate techniques and practices for working with that population.
Ability to work effectively both as a team member and independently with company staff, stakeholders, and a diverse client base.
Must pass a background check and be granted access to state criminal databases.
Demonstrated experience in Motivational Interviewing is required within one year.
Must provide personal transportation for required travel to court, jail, and other sites, including in adverse weather.

Responsibilities

Support and promote Intervention’s mission, values, and Code of Conduct, treating all persons with dignity and respect.
Maintain the confidentiality of client and company information and comply with company policies, applicable laws, and contractual obligations.
Maintain complete, accurate, and timely paper and electronic case files for each client.
Perform assessments and reassessments as required.
Develop an individualized supervision case plan for each client according to established protocols.
Explain probation conditions, case plans, responsibilities, court orders, and expectations to clients and ensure they understand them.
Meet with clients according to policy to evaluate progress toward case plans and probation terms, and administer rewards and sanctions according to policy.
Document all direct and collateral client contacts.
Conduct orientation meetings with new clients and explain program rules and regulations.
Assess and collect client fees.
Enter client data into the electronic database accurately, completely, and on time.
Report program violations to the referral agency according to established policies.
Complete accurate, legible, and timely written reports concerning clients; obtain supervisor approval before sending reports to courts or referral agencies.
Refer clients to community resources as appropriate.
Monitor drug and alcohol tests as required.
Work with courts, probation, and criminal justice agencies regarding client staffing and compliance.
Travel to jails to meet with clients and travel to court, jail, and other sites as required.
Testify in court regarding client compliance.
Attend required trainings and meetings and apply the skills and information learned.
Maintain regular and predictable attendance.
Carry a caseload of clients who are non-English speaking or speak English as a second language.