Case Manager of Justice Related Services

Access Services•Plymouth Meeting, PA
•Onsite

About The Position

Access Services is hiring a Case Manager for its Justice Related Services program. The position serves individuals throughout Montgomery County, Pennsylvania, and has an office base in Plymouth Meeting. The Case Manager supports justice-involved adults with serious mental illness as they navigate legal and mental health systems, reenter the community, and work toward greater stability and personal well-being. Support may include helping clients find housing and employment, build positive social connections, develop healthy coping skills, and connect with other resources. The role involves meeting clients in jails, the community, court, hospitals, and through law enforcement, and coordinating services in accordance with Blended Case Management guidelines. The schedule is 40 hours per week, Monday through Friday, 8:00 a.m. to 4:00 p.m., with participation in staff on-call rotations. The role requires driving throughout Montgomery County during the workday and routine work in program sites and community settings, as well as use of a standard office and desktop computer. Candidates must meet ongoing job criteria, including background checks and a driving history review.

Requirements

  • Bachelor’s degree in a related field, such as psychology, social work, or criminal justice.
  • At least two years of case management experience; experience with adults with serious mental illness is preferred.
  • Willingness to drive throughout Montgomery County during the workday to meet with clients.
  • Knowledge of the criminal justice system and serious mental illness.
  • Ability to direct and prioritize independent work, be flexible, and collaborate effectively with a team.
  • Ability to develop positive, creative program goals.
  • Proficiency in, or ability to learn and use, multiple platforms and technologies required by the position.
  • Valid U.S. driver’s license held for at least two years, excluding time with a learner’s permit.
  • No serious traffic convictions within the past three years, including DUI, reckless driving, leaving the scene of an accident, or three or more traffic violations and/or at-fault accidents during that period.
  • Access to a reliable vehicle during work hours with valid registration, inspection stickers, and auto insurance; must provide proof of coverage as a driver on the policy.
  • Must meet qualifying and ongoing job criteria, including background checks and a driving history record.
  • Ability to work in program sites and the community, provide direct care or support, and stand, sit, walk, climb stairs, or run as needed.
  • Ability to move with and stay with individuals to help keep them safe, including in home and community environments and at near or far distances.
  • Ability to assist an individual who has fallen, regardless of weight or size.
  • Ability to use desktop computer equipment daily in a standard office environment.
  • Ability to lift or move items associated with sedentary and light work, exerting up to 20 pounds.
  • Ability to travel to offsite and regional office locations if necessary.

Nice To Haves

  • Case management experience with adults with serious mental illness.
  • Criminal justice-related experience.

Responsibilities

  • Engage adults with serious mental illness and facilitate support and connections to resources for successful reentry, including housing, career, and community involvement.
  • Meet with clients in jails, the community, court, hospitals, and through law enforcement.
  • Organize and coordinate services for adults with serious mental illness in the forensic system using Blended Case Management guidelines.
  • Ensure the Access Services philosophy of care is followed and that services meet each individual's needs.
  • Build collaboration through community outreach and awareness.
  • Complete case notes and program-related documentation.
  • Attend regular team meetings and case reviews.
  • Attend county, committee, and consumer meetings as needed.
  • Participate in staff on-call rotations.

Benefits

  • Comprehensive medical, dental, vision, and prescription coverage.
  • Company-paid life insurance.
  • Disability protection and catastrophic sick leave.
  • Health premium coverage of up to 88%; the posting notes many employees pay less than $150 per month.
  • Full-time employees earn up to nearly six weeks of paid time off in their first year, including 20 or more PTO days and nine paid holidays; additional time is added with career growth.
  • 401(k) with company match.
  • Tuition reimbursement program and access to college tuition discounts.
  • Mileage and toll reimbursement.
  • Employee Assistance Program with free, confidential resources for employees and families, including counseling and emotional support through in-person, telehealth, and text therapy, plus financial and legal guidance.
  • Paid training and ongoing professional development.
  • Opportunities to learn and advance across diverse roles and programs.
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