Case Manager

COMMUNITY HOUSING INNOVATIONS INC•Town of Smithtown, NY

14d•$24 - $55,000•Onsite

About The Position

Community Housing Innovations (CHI), a not-for-profit housing and human services organization, is seeking a full-time Case Manager for its Smithtown location. The role supports program participants in achieving personal and economic independence, developing the skills needed to obtain and retain permanent housing, and living in well-maintained units. The Case Manager provides direct services, referrals, counseling, crisis intervention, and advocacy; supports clients in creating and progressing toward Independent Living Plans (ILPs); and collaborates with the Department of Social Services (DSS) and other service providers. The position also includes face-to-face client meetings, regular inspections of living spaces, documentation and reporting, discharge planning, and monitoring program compliance and housing-unit needs. The position is scheduled Tuesday through Saturday, 8 a.m. to 4 p.m. Overtime is available. Salary is listed as $24.04 for a bachelor’s degree and $26.45 for a master’s degree; the job details also list a salary range of $24.04–$55,000.00 hourly.

Requirements

Bachelor’s degree in human services or a related field; extensive experience may be substituted for the educational requirement.
Excellent verbal and written communication skills.
English proficiency.
Basic competency with MS Windows, MS Office, and internet usage.
Ability to formulate simple financial budgets.
Ability to tour property, walk distances, and climb stairs.
Ability to prioritize and make appropriate decisions and judgment calls.
Ability to relate to underserved, homeless, and disabled populations.
Ability to work independently and as part of a team, stay organized, assume responsibility, work under pressure, meet deadlines, multitask, adapt, and maintain attention to detail.

Nice To Haves

Master’s degree in Social Work preferred.
Two years of experience in a related field, such as homelessness or housing, preferred.
Bilingual Spanish is a plus.

Responsibilities

Adhere to and enforce program regulations, policies, and procedures, and ensure clients receive quality services consistent with program requirements.
Help clients develop Independent Living Plans (ILPs) by identifying needs and goals, and evaluate progress toward short- and long-term goals.
Provide information, referrals, counseling, crisis intervention, direct services, and advocacy to clients.
Develop and maintain a referral resource network and collaborate with DSS and other service providers to help clients meet ILP and program requirements.
Provide direct assistance with client budgets, resumes as appropriate, and activities of daily living (ADL) skills.
Hold face-to-face meetings with clients.
Inspect living spaces regularly as required by the program to assess ADL needs and program compliance and support housing retention.
Limit and document improper client use of agency resources, including damage to units, furniture, or appliances.
Evaluate, document, and inform the direct supervisor of physical-plant needs in housing units and common areas.
Complete discharge plans with clients.
Submit required internal and external reports accurately and on time, including housing logs, unit inspection sheets, progress notes, ILPs, DSS authorization forms, and special-project reports.
Maintain client charts and files in an orderly manner.