Case Manager (Group Facilitator)

Freedom Recovery Centers•Chesterfield, VA

22h

About The Position

Freedom Recovery Centers is a substance abuse treatment organization focused on supporting people in recovery. The Case Manager (Group Facilitator) provides comprehensive support and guidance to clients, coordinates individualized care plans, connects clients with resources, and supports their recovery goals. The role advocates for clients and collaborates with clinical and community partners to address their needs in a holistic, client-centered way. The organization emphasizes longer lengths of stay and positive outcomes for lasting recovery. Available schedules are Sunday–Thursday or Tuesday–Saturday for Levels 3.5 and 3.7, and Monday–Friday for PHP Level 2.5 in Mechanicsville.

Requirements

Bachelor’s degree in Social Work, Psychology, Counseling, or a related field.
Certified Substance Abuse Counselor (CSAC-A or CSAC-S) certification required.
Minimum of 2 years of experience in case management, preferably in a substance abuse or behavioral health setting.
Knowledge of substance abuse treatment, recovery resources, and community-based services.
Strong understanding of HIPAA, confidentiality standards, and ethical guidelines in client care.
Proficiency in electronic health records (EHR) and case documentation.
Excellent interpersonal, communication, and organizational skills.
Empathy, patience, and a client-centered approach to case management.
Ability to work effectively within a multidisciplinary team.
Strong problem-solving skills and ability to handle high-stress situations professionally.
Commitment to continuous improvement and supporting long-term client recovery goals.
Commitment to maintaining confidentiality and ethical standards.
Must meet pre-employment and maintain applicable state, national, and job-related requirements for reference checks, background screening, urine drug screening and health screening if selected, DMV and insurance requirements if applicable, and license or credential verification.

Nice To Haves

Master’s degree.

Responsibilities

Conduct initial assessments of client needs, strengths, goals, risk factors, social support, and resource requirements.
Develop, implement, review, and update individualized care plans in collaboration with the clinical team.
Conduct and lead groups.
Connect clients with internal and external resources, including housing, employment, medical care, mental health services, and community programs.
Coordinate referrals to specialized services such as vocational training, educational programs, and legal assistance.
Build and maintain relationships with community agencies, healthcare providers, and support organizations.
Advocate for clients, help them overcome barriers to recovery, and support access to necessary resources.
Provide counseling, motivation, and encouragement, and help clients develop life skills, coping strategies, and support networks.
Monitor client progress through regular check-ins and document case management activities, client interactions, and progress in the EHR.
Prepare reports and case summaries for treatment team meetings.
Collaborate with counselors, case managers, therapists, nurses, and other team members to coordinate client care.
Participate in case conferences, treatment planning sessions, and team meetings, and promptly communicate client updates and significant changes.
Identify and respond to potential crises or high-risk situations according to safety protocols; support clients during emotional or behavioral crises and connect them with additional support as needed.
Support the company’s approach of longer lengths of stay and positive recovery outcomes.
Document and report incidents and safety concerns in accordance with facility guidelines and regulatory requirements.
Coordinate discharge planning and develop aftercare plans that include follow-up appointments, support groups, and community resources.
Conduct post-discharge check-ins as necessary.