Case Manager

Family Service League•Bay Shore, NY

About The Position

Family Service League is seeking a full-time Case Manager for its Home Base program in Bay Shore, serving youth and families in Suffolk County. The Case Manager provides direct services, completes program documentation, and tracks program milestones and outcomes in accordance with OMH, DSS, and Family Service League parameters. The role documents client interactions, addresses individual needs, works as part of an interdisciplinary team when needed, and uses knowledge of community resources. The Case Manager also participates in the agency-wide System of Care and collaborative projects with internal and external partners. Travel throughout Suffolk County is required. The position is scheduled Monday through Friday, 9:00 AM to 5:00 PM, with two required evenings per week and a flexible schedule. The Case Manager carries a caseload of 14 youth, who are visited weekly.

Requirements

  • High school diploma or equivalent required.
  • At least 2 years of experience working in human services required.
  • Ability to work with diverse populations and engage youth and parents in service delivery.
  • Excellent interpersonal, verbal, and written communication skills.
  • Knowledge of community resources.
  • Sound judgment, reliability, flexibility, and ability to multitask.
  • Proficient computer skills, including Microsoft Office.
  • Valid and clean New York State Driver’s License.
  • Ability to sit for long periods at a computer and travel to conduct home visits.

Nice To Haves

  • Bachelor’s degree in social work or a related field preferred.

Responsibilities

  • Conduct linkage, coordination, advocacy, and mentoring.
  • Provide anger management and parenting skills to youth and their families.
  • Focus services on achieving goals related to the factors that contributed to a youth’s involvement with mental health services.
  • Provide case management services to youth in the program.
  • Use Motivational Interviewing to facilitate change.
  • Carry a caseload of 14 youth and visit them weekly.
  • Refer clients for skill-building services as needed and collaborate with the skill builder to achieve client goals.
  • Conduct home visits throughout Suffolk County.
  • Complete program documentation, document client interactions, and track program milestones and outcomes.
  • Work in accordance with OMH, DSS, and Family Service League parameters.
  • Participate in an interdisciplinary team as necessary and in the agency-wide System of Care and other collaborative projects.
  • Perform all other duties as assigned.

Benefits

  • Health and dental insurance
  • Vision insurance
  • Flexible Spending Account (FSA)
  • Retirement Savings Plan with a 5% employer contribution
  • Life and AD&D insurance
  • Generous paid time off (PTO)
  • Up to 11 paid holidays
  • Paid sick leave
  • Student Tuition Remission Program
  • Employee Assistance Program (EAP)
  • Company-paid short-term and long-term disability
  • Employee discounts
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