Case Manager

Morgan & Morgan•Chicago, IL
•Onsite

About The Position

Morgan & Morgan is seeking a Case Manager to assist attorneys with developing settlements, preparing documents and correspondence, and managing a varied caseload. The ideal candidate is highly organized, customer-focused, and empathetic. Case files are managed from intake through closing under an attorney’s direction. The position is not eligible for remote or hybrid work.

Requirements

  • At least two years of experience working in a legal position or as an insurance adjuster is strongly preferred.
  • Ability to work as a team player and follow procedures.
  • Proactive communication with clients, insurance companies, and medical providers.
  • Ability to multitask, prioritize, and manage workload with a positive attitude and minimal supervision.
  • Strong organizational skills and ability to manage multiple deadlines in a fast-paced environment.
  • Strong writing and communication skills and attention to detail.
  • Extensive computer and database expertise, including Microsoft Word, Excel, and Outlook.
  • Typing speed of at least 35 words per minute.

Nice To Haves

  • Bachelor’s degree preferred.
  • Prior experience as a Personal Injury Case Manager or Prelitigation Paralegal strongly preferred.

Responsibilities

  • Interact daily with existing and potential clients by telephone and in person.
  • Order medical records from providers and communicate with clients and providers during treatment.
  • Obtain documents needed to support injury and/or liability positions.
  • Work with insurance carriers and healthcare providers to secure records and account balances.
  • Coordinate with coworkers involved in managing and supporting case files.
  • Maintain organized case files.
  • Prepare comprehensive demands and assemble supporting materials for submission to carriers under an attorney’s direct supervision.
  • Interact with attorneys and present case synopses when required.
  • Manage case files from intake to closing under an attorney’s direction.
  • Perform other related duties as assigned to meet business needs.

Benefits

  • Medical insurance
  • Dental insurance
  • 401(k) plan
  • Paid time off
  • Paid holidays
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