Case Manager_ 5252

BronxWorks•Bronx, NY

About The Position

BronxWorks is hiring a Case Manager to provide direct services and case management for clients. The role includes intake, engagement, assessment, service planning, referrals, advocacy, counseling, exit summaries, and follow-up. The Case Manager monitors and documents client progress, coordinates services with internal and external providers, and conducts case conferences and fieldwork as required. Program-specific duties include completing BronxWorks training and certification to provide medication monitoring services within the facility and providing financial management for clients.

Requirements

Bachelor's degree.
Proficiency in modern business communications, including personal computers, electronic mail, voicemail, facsimile, and copier equipment.
Excellent communication and interpersonal skills.
Good writing skills.
Ability to use a computer for prolonged periods.
Ability to occasionally lift and/or move up to 10 pounds.
Ability to stand, walk, or sit for long periods of time.
Ability to climb five flights of stairs, if required, to conduct home visits and/or fieldwork.
Ability to bend and retrieve objects and/or documents.
Ability to travel in the boroughs of New York City and adjacent counties via public transportation.
Ability to travel at least one mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or fieldwork.

Nice To Haves

One year of experience preferred.

Responsibilities

Provide direct client services, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries, and follow-up.
Manage a caseload.
Monitor and document client progress toward service plan goals.
Document all interactions with or on behalf of clients.
Maintain familiarity with program resources available on- and off-site.
Provide group counseling as assigned by the program director.
Coordinate client services with social service, mental health, medical, employment, educational, child care, and other providers.
Conduct regular case conferences with clients and service providers as required.
Conduct fieldwork as required.
Complete BronxWorks senior staff training and certification to provide medication monitoring services for clients within the facility.
Provide financial management for clients.
Perform additional duties as assigned.