Case Manager_ 5252
About The Position
BronxWorks is hiring a Case Manager to provide direct services to clients and support their social and economic well-being. The role includes managing a caseload, assessing client needs, developing service plans, connecting clients with resources, monitoring progress, and documenting client interactions. The Case Manager coordinates with social service, mental health, medical, employment, educational, child care, and other providers, and may conduct group counseling, case conferences, home visits, or other field work as required. Program-specific duties include becoming trained and certified by BronxWorks senior staff to provide medication monitoring services for clients within the facility and providing financial management for clients. The position requires proficiency with standard business communication equipment and the ability to travel throughout New York City boroughs and adjacent counties using public transportation.
Requirements
- Bachelor's degree.
- Proficiency in modern business communications, including personal computers, electronic mail, voicemail, facsimile, and copier equipment.
- Excellent communication and interpersonal skills.
- Good writing skills.
- Ability to use a computer for prolonged periods.
- Ability to occasionally lift and/or move up to 10 pounds.
- Ability to stand, walk, or sit for long periods of time.
- Ability to climb five flights of stairs, if required, to conduct home visits and/or field work.
- Ability to bend and retrieve objects and/or documents.
- Ability to travel in New York City boroughs and adjacent counties via public transportation.
- Ability, if required for home visits and/or field work, to travel at least one mile within a reasonable amount of time in all types of weather, including inclement weather.
Nice To Haves
- One year of experience preferred.
Responsibilities
- Provide direct client services, including intake, engagement, assessment, service plan development, referrals, advocacy, counseling, exit summaries, and follow-up.
- Manage a caseload.
- Monitor and document client progress toward service plan goals.
- Document all interactions with or on behalf of clients.
- Maintain familiarity with program resources available on- and off-site.
- Provide group counseling as assigned by the program director.
- Coordinate client services with social service, mental health, medical, employment, educational, child care, and other providers.
- Conduct regular case conferences with clients and service providers as required.
- Conduct field work as required.
- Become trained and certified by BronxWorks senior staff to provide medication monitoring services for clients within the facility.
- Provide financial management for clients.
- Perform additional duties as assigned.
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What This Job Offers
Job Type
Full-time
