Case Manager, Clinical Services
About The Position
Centerstone is hiring a Case Manager to work collaboratively and be co-located within the Moore County Health Department. The position is designed to increase access to behavioral health treatment and support for people receiving medical services there. The Case Manager bridges medical and behavioral health services by identifying people who may benefit from additional support, connecting them with appropriate behavioral health resources, and promoting integrated, person-centered care. The Case Manager coordinates services and care, providing coaching, strategies, and coordination of health and wellness resources. The role helps patients understand the connection between physical and mental health and supports recovery by addressing the whole person. Work takes place in the clinic, patients’ homes, and the community, with client contact also occurring through telehealth and by phone.
Requirements
- Bachelor’s degree in psychology, social work, or a related field.
- Valid driver’s license in good standing.
Nice To Haves
- Experience with an Electronic Health Record.
Responsibilities
- Help patients navigate the health care system through coaching, education, and support.
- Coordinate behavioral and primary care needs and develop strategies to remove barriers to wellness.
- Refer, advocate for, and link clients and families to additional services as identified.
- Use behavioral management techniques, crisis intervention, active listening, and motivational interviewing to help patients develop life management skills.
- Provide supportive and educational case management services to develop daily living and coping skills.
- Develop, implement, evaluate, and update treatment plans with input from the client and family.
- Enter timely written documentation for all services rendered into the Electronic Medical Record.
- Connect with clients face to face in the office and community, and through telehealth and phone, to address needs.
- Demonstrate knowledge and understanding of ethical standards in practice with patients and community partners.
- Attend weekly staffing and team meetings and complete assessments.
- Assist clients with developing natural support systems.
- Complete required agency trainings to maintain 100% compliance.
- Maintain departmental productivity expectations.
- Attend and participate in clinical supervision.
Benefits
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
