Case Manager, Clinical Services

Centerstone • Nashville, TN

4d

About The Position

Centerstone is seeking a Case Manager to coordinate services and care for patients receiving behavioral health services. The role provides coaching, education, support, and connections to health and wellness resources, with a focus on addressing both physical and mental health needs. Case Managers help patients navigate the health care system, build coping and daily living skills, and work toward recovery.

The position serves clients in multiple settings, including the clinic, patients’ homes, and the community, as well as through telehealth and phone contacts. The Case Manager collaborates with clients and families on treatment plans, connects them with additional services and natural supports, and documents services in the Electronic Medical Record. The role also includes assessments, team meetings, clinical supervision, required training, and meeting departmental productivity expectations.

Requirements

• Bachelor’s degree in psychology, social work, or a related field.
• Valid driver’s license in good standing.

Nice To Haves

• Experience with an Electronic Health Record.

Responsibilities

• Help patients navigate the health care system through coaching, education, and support.
• Coordinate behavioral and primary care needs and develop strategies to remove barriers to wellness.
• Refer, advocate for, and connect clients and families with additional services as identified.
• Use behavioral management techniques, crisis intervention, active listening, and motivational interviewing to help patients develop life management skills.
• Provide supportive and educational case management services to develop daily living and coping skills.
• Develop, implement, evaluate, and update treatment plans with input from clients and families.
• Enter timely written documentation for all services rendered into the Electronic Medical Record.
• Connect with clients face to face in the office and community, through telehealth, and by phone to address their needs.
• Apply ethical standards in work with patients and community partners.
• Attend weekly staffing and team meetings and complete assessments.
• Assist clients with developing natural support systems.
• Complete required agency training to maintain 100% compliance.
• Maintain departmental productivity expectations.
• Attend and participate in clinical supervision.

Benefits

• Medical, dental, and vision health coverage.
• Flexible Spending and Health Savings Accounts.
• 403(b) retirement plan with company match.
• Paid time off and ten paid holidays.
• Company-paid AD&D insurance, life insurance, and long-term disability.
• Employee Resource Groups.
• Continuing education opportunities.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level