Case Manager, Clinical Services

Centerstone • Cleveland, TN

1d

About The Position

Centerstone is seeking a Case Manager to coordinate services and care for patients with mental health needs. The role provides coaching, education, and support, helps patients connect physical and mental health needs, and coordinates health and wellness resources to support recovery and daily well-being. Case Managers work with clients in clinics, patient homes, and community settings, as well as through telehealth and phone contacts.

The position requires a bachelor’s degree in psychology, social work, or a related field and a valid driver’s license in good standing. Experience with an Electronic Health Record is preferred. This is a full-time role with a pay range of $20.05–$28.10.

Requirements

• Bachelor’s degree in psychology, social work, or a related field.
• Valid driver’s license in good standing.

Nice To Haves

• Experience with an Electronic Health Record.

Responsibilities

• Help patients navigate the health care system through coaching, education, and support.
• Coordinate behavioral and primary care needs and develop strategies to remove barriers to wellness.
• Refer, advocate for, and link clients and families to additional services as identified.
• Use behavioral management techniques, crisis intervention, active listening, and motivational interviewing to help patients develop life-management skills.
• Provide supportive and educational case management services to develop daily living and coping skills.
• Develop, implement, evaluate, and update treatment plans with input from the client and family.
• Enter written documentation for all services rendered into the Electronic Medical Record in a timely manner.
• Connect with clients face to face in the office and community, through telehealth, and by phone to address needs.
• Demonstrate knowledge and understanding of ethical standards in practice with patients and community partners.
• Attend weekly staffing and team meetings and complete assessments.
• Assist clients with developing natural support systems.
• Complete required agency trainings to maintain 100% compliance.
• Maintain departmental productivity expectations.
• Attend and participate in clinical supervision.

Benefits

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D insurance, life insurance, and long-term disability paid by the company
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level