Case Manager, Clinical Services
About The Position
Centerstone is seeking a Case Manager to coordinate services and care for patients with mental health needs. The Case Manager provides coaching, strategies, and coordination of health and wellness resources, helping patients understand the connection between physical and mental health and supporting recovery through a whole-person approach. The role works with clients and families to address behavioral and primary care needs, build daily living and coping skills, and connect clients with additional services and natural support systems. The position offers work across a variety of settings, including the clinic, patient homes, and the community, as well as contact by telehealth and phone. The Case Manager collaborates with clients, families, community partners, and clinical colleagues, documents services in an Electronic Medical Record, participates in team meetings and clinical supervision, and completes required training and assessments.
Requirements
- Bachelor’s degree in psychology, social work, or a related field.
- Valid driver’s license in good standing.
Nice To Haves
- Experience with an Electronic Health Record.
Responsibilities
- Help patients navigate the health care system through coaching, education, and support.
- Coordinate behavioral and primary care needs and develop strategies to remove barriers to wellness.
- Refer, advocate for, and link clients and families to additional services as identified.
- Use behavioral management techniques, crisis intervention, active listening, and motivational interviewing to help patients develop better life management skills.
- Provide supportive and educational case management services to develop daily living and coping skills.
- Develop, implement, evaluate, and update treatment plans with input from the client and family.
- Enter timely written documentation in the Electronic Medical Record for all services rendered.
- Connect with clients face to face in the office and community, through telehealth, and by phone to address needs.
- Demonstrate knowledge and understanding of ethical standards in work with patients and community partners.
- Attend weekly staffing and team meetings and complete assessments.
- Assist clients with developing natural support systems.
- Complete required agency trainings to maintain 100% compliance.
- Maintain departmental productivity expectations.
- Attend and participate in clinical supervision.
Benefits
- Medical, dental, and vision health coverage.
- Flexible Spending and Health Savings Accounts.
- 403b retirement plan with company match.
- Paid time off and ten paid holidays.
- Company-paid AD&D insurance, life insurance, and long-term disability.
- Employee Resource Groups.
- Continuing education opportunities.
- Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
