Case Manager, Clinical Services
About The Position
Centerstone is seeking a Case Manager to coordinate behavioral and primary care services for patients and support their mental health, wellness, and recovery. The role provides coaching, education, and coordination of health and wellness resources, helping patients understand the connection between physical and mental health and address needs as a whole person. Services are delivered in a variety of settings, including clinics, patient homes, and the community, as well as through telehealth and phone contacts. The position is suited to candidates with a bachelor’s degree in counseling, psychology, social work, or a related field who are interested in supporting people coping with mental health issues. Case Managers work with clients and families to develop and update treatment plans, build daily living and coping skills, remove barriers to wellness, and establish natural support systems. They document services in the Electronic Medical Record, participate in team meetings and clinical supervision, and complete required training while meeting departmental productivity expectations.
Requirements
- Bachelor’s degree in psychology, social work, or a related field.
- Valid driver’s license in good standing.
- Ability to perform the listed duties, including occasional squatting, kneeling, bending, driving, and lifting; the role is primarily sitting (90%) with standing (10%).
Nice To Haves
- Experience with an Electronic Health Record is preferred.
Responsibilities
- Help patients navigate the health care system through coaching, education, and support.
- Coordinate behavioral and primary care needs and develop strategies to remove barriers to wellness.
- Refer, advocate for, and link clients and families to additional services as identified.
- Use behavioral management techniques, crisis intervention, active listening, and motivational interviewing to help patients develop life management skills.
- Provide supportive and educational case management services to develop daily living and coping skills.
- Develop, implement, evaluate, and update treatment plans with input from the client and family.
- Enter written documentation into the Electronic Medical Record in a timely manner for all services rendered.
- Connect with clients face to face in the office and community, through telehealth, and by phone to address needs.
- Demonstrate knowledge and understanding of ethical standards in work with patients and community partners.
- Attend weekly staffing and team meetings and complete assessments.
- Assist clients with developing natural support systems.
- Complete required agency trainings to maintain 100% compliance.
- Maintain departmental productivity expectations.
- Attend and participate in clinical supervision.
Benefits
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- Company-paid AD&D insurance, life insurance, and long-term disability
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
