Case Manager, Clinical Services
About The Position
The Case Manager coordinates services and care for patients, providing coaching, strategies, and coordination of health and wellness resources. The role helps patients understand the connection between physical and mental health and supports recovery by addressing the whole person. Case Managers work with clients in clinics, homes, and the community, as well as through telehealth and phone contact. The position is suited to candidates with a bachelor's degree in counseling, psychology, social work, or a related field, including recent graduates and candidates with some experience. The Case Manager collaborates with clients and families to develop and update treatment plans, build daily living and coping skills, connect clients with additional services, and support natural support systems. The role also requires timely electronic medical record documentation, agency training compliance, adherence to productivity expectations, and participation in clinical supervision and team meetings.
Requirements
- Bachelor’s degree in psychology, social work, or a related field.
- Valid driver’s license in good standing.
- Demonstrated knowledge and understanding of ethical standards in work with patients and community partners.
Nice To Haves
- Experience with an Electronic Health Record is preferred.
Responsibilities
- Help patients navigate the health care system through coaching, education, and support.
- Coordinate behavioral and primary care needs and develop strategies to remove barriers to wellness.
- Refer, advocate for, and link clients and families to additional services as identified.
- Use behavioral management techniques, crisis intervention, active listening, and motivational interviewing to help patients develop better life-management skills.
- Provide supportive and educational case management services to develop daily living and coping skills.
- Develop, implement, evaluate, and update treatment plans with input from the client and family.
- Enter written documentation into the Electronic Medical Record in a timely manner for all services rendered.
- Connect with clients face to face in the office and community, through telehealth, and by phone to address needs.
- Demonstrate knowledge and understanding of ethical standards in practice with patients and community partners.
- Attend weekly staffing and team meetings and complete assessments.
- Assist clients with developing natural support systems.
- Complete required agency trainings to maintain 100% compliance.
- Maintain departmental productivity expectations.
- Attend and participate in clinical supervision.
Benefits
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- Company-paid AD&D insurance, life insurance, and long-term disability
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
