Case Manager

Bright Harbor Healthcare•Toms River, NJ

8d•$38,000 - $42,000•Onsite

About The Position

The Case Manager works in the Keeping Families Together (KFT) program, a long-term program supporting families involved with DCPP who face homelessness or housing instability that puts children at risk of out-of-home placement or delays reunification. KFT uses a housing-first model to help families obtain stable, subsidized housing. The program also focuses on reunification, housing stability, vocational counseling, substance use services, socialization and self-sufficiency, parenting skills, and the Strengthening Families Curriculum. The role provides peer case management and support to clients and families, coordinates care with a multidisciplinary treatment team, and supports individualized service planning. Work includes client engagement, community outreach, assistance with daily living activities, education, crisis intervention and referrals under supervision, support groups, transportation support, documentation, and meeting program timelines. The position is full-time, 40 hours per week, based at the Toms River office serving Ocean County. Scheduled evening or extended hours may be required to meet client needs.

Requirements

Bachelor’s degree in a Human Services field.

Responsibilities

Collaborate with the multidisciplinary treatment team to coordinate client care and support individualized treatment planning.
Engage clients and families in treatment planning and service delivery through regular contact, community outreach, and strategies that promote participation.
Provide direct peer case management services in accordance with individualized service plans, addressing client goals and needs.
Assist clients with activities of daily living to promote independence and self-sufficiency.
Educate and support clients and families on mental health, symptom management, medication adherence, WRAP, and community resources under supervision.
Provide crisis intervention and facilitate referrals to hospital or psychiatric screening services as clinically indicated and under supervision.
Facilitate and assist with support groups and other program activities for clients and families.
Participate in regular supervision to discuss client cases, safety, professional boundaries, and self-care.
Conduct outreach visits and provide transportation support as assigned.
Work scheduled evening or extended hours to meet client needs.
Protect client rights, dignity, confidentiality, and cultural and religious preferences.
Maintain timely, accurate documentation of client contacts, interventions, progress, and treatment activities in accordance with program requirements.
Complete required client outreach and treatment planning within established timelines, including initial contact within seven days and ISSP completion within 14 days of intake.
Perform other duties as assigned.