Case Manager SE

Advocate Health and Hospitals Corporation•Wake Forest, NC

About The Position

The Case Manager, under the direction of the Director of Coordinated Care, uses the nursing process to develop, implement, and evaluate case management outcomes for defined patient populations. The role supports the medical center’s mission, vision, and values and contributes to its objectives. Through advocacy, objectivity, and liaison and collaboration, the Case Manager facilitates optimal outcomes, continuity of care, effective communication, and coordination of appropriate healthcare services. The Case Manager educates, consults, and assists in managing an identified patient population to achieve high-quality outcomes in a cost-effective manner. The role collaborates with a multidisciplinary patient care team, including physicians, nurses, assistive staff, rehabilitative and respiratory therapies, pharmacy, dietetics, psychosocial support disciplines, infection control, fiscal services, performance improvement, and other disciplines involved in patient care. Using current research findings, the Case Manager analyzes patient care and identifies opportunities to improve outcomes and quality of life and reduce costs. The Case Manager collaborates daily, Monday through Friday, with the case management team to facilitate timely achievement of expected patient outcomes. When off campus, the Case Manager is available by pager, digital phone, and email.

Requirements

Graduate of an accredited School of Registered Professional Nurses.
Minimum of five years of experience caring for the assigned patient population.
Current registration to practice as a Registered Nurse in the applicable state as determined by job location.

Nice To Haves

Bachelor of Science in Nursing (BSN) preferred; Master of Science in Nursing (MSN) encouraged.
Participation in case management and utilization review encouraged.
Case Management certification encouraged.

Responsibilities

Develop, implement, and evaluate case management outcomes for defined patient populations using the nursing process.
Facilitate optimal outcomes through advocacy, objectivity, liaison, and collaboration, with an emphasis on continuity of care, effective communication, and coordination of healthcare services.
Educate, consult, and assist in managing an identified patient population to achieve high-quality, cost-effective outcomes.
Collaborate with physicians, nurses, assistive staff, therapies, pharmacy, dietetics, psychosocial support, infection control, fiscal services, performance improvement, and other disciplines involved in patient care.
Analyze patient care using current research and identify opportunities to improve care, outcomes, and quality of life and reduce costs.
Collaborate daily, Monday through Friday, with the case management team to facilitate timely achievement of expected patient outcomes.
Remain available by pager, digital phone, and email when off campus.

Benefits

Paid Time Off programs
Medical, dental, vision, life, and short- and long-term disability benefits
Flexible Spending Accounts for eligible health care and dependent care expenses
Adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Competitive compensation
Premium pay such as shift and on-call pay, based on the teammate’s job
Incentive pay for select positions
Opportunity for annual increases based on performance
Career development programs