Case Manager

Summit BHC

7d•$28 - $30•Onsite

About The Position

The Case Manager supports the department by providing case management across facility units. As a member of the treatment team, this individual coordinates care among providers so clients receive support identified in their individualized service plans. The role is responsible for discharge and aftercare planning and client placement, maintaining communication with the treatment team, keeping routine contact with referral sources and providers, maintaining a resource file, and participating in quality care monitoring. The Case Manager develops and implements activities and programs within their scope of practice and delivers services in accordance with each client’s individualized service plan. The role collaborates with clients and their families or significant others, maintains comprehensive clinical records, coordinates care with treatment providers and community resources, supports crisis intervention as needed, and helps ensure that referrals, transition plans, discharge plans, and aftercare plans are completed and documented. This is an onsite, individual-contributor position at Safe Harbor Recovery Center in Portsmouth, Virginia. The stated salary is $28–$30 per hour. Safe Harbor Recovery Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. The organization is an equal opportunity employer and encourages veterans and military spouses to apply.

Requirements

High school diploma or equivalent required.
CPR certification and de-escalation training required; training is available upon hire and offered by the facility.
Onsite work at the facility; the position is not remote.

Nice To Haves

Bachelor’s degree in Social Work, Counseling, or a related human services field preferred.
One or more years of previous related experience in a behavioral setting preferred.
Previous experience with the client population served by the facility preferred.
Previous case management experience preferred.
First aid may be required depending on state or facility requirements.

Responsibilities

Develop and implement appropriate activities and programs within the scope of practice, and provide services according to each client’s individualized service plan (ISP).
Collaborate with clients and their families or significant others to implement effective service plans and explain available options, including their advantages and disadvantages.
Maintain clients’ comprehensive clinical records, documenting assessments, services, care coordination, discharge planning, and progress toward recovery.
Work with the clinical team to engage, educate, communicate, and coordinate care among clients, families, behavioral and general medical health providers, community resources, and others.
Begin discharge planning at admission and obtain input from providers and supports.
Make and coordinate referrals for services identified in service plans through contracted network providers or community resources, and ensure covered services are evaluated and updated monthly.
Coordinate referrals or complete screening and assessment for financial entitlements for clients on the caseload; complete AHCCCS applications for eligible clients who meet criteria.
Develop and implement transition, discharge, and aftercare plans before behavioral health services are discontinued.
Contact referral sources and other treatment providers within designated time frames and document contacts.
Use appropriate crisis intervention techniques as needed.
Communicate relevant client information to the treatment team and participate in discussions and evaluations of client goals, objectives, and motivations.
Maintain routine contact with referral sources and providers and maintain a resource file.
Participate in departmental quality care monitoring.