Case Manager

Hampton-Newport News Community Services Board•Hampton, VA

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About The Position

The Hampton-Newport News Community Services Board is hiring a Child & Adolescent Intensive Care Coordination Case Manager to provide comprehensive care coordination for children and adolescents with complex service needs. The role works with youth, families, schools, service providers, and community partners to ensure services are coordinated, timely, and responsive to individual needs. It provides enhanced case management, including clinical assessments and level-of-care determinations for individuals diagnosed with a Serious Emotional Disturbance (SED) or an Intellectual or Developmental Disability (IDD). The annual salary is $53,569. The work schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with some on-call responsibilities. The selected candidate must pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test, and employment reference checks.

Requirements

Bachelor's degree in a Human Services field such as Social Work, Psychology, or Counseling.
Two years of experience providing mental health case management or care coordination services for children.
Knowledge of DSM-5 diagnosis and care management principles.
Successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test, and employment reference checks.

Responsibilities

Complete clinical, functional, and service needs assessments and assist with level-of-care determinations.
Develop and monitor individualized service plans based on the needs and goals of the child and family.
Coordinate referrals, services, authorizations, and community resources across multiple providers and systems.
Monitor progress, maintain timely and accurate documentation, and adjust services as needs change.
Advocate for children and families and provide coordination and support during crisis situations as part of a multidisciplinary team.
Work closely with youth, families, schools, service providers, and community partners to coordinate responsive services.