Case Manager

The Southeastern Council on Alcoholism and Drug Dependence, Inc. • New London, CT

9d • $20 - $21

About The Position

SCADD is seeking a compassionate and resourceful Case Manager to provide client placement, referral, and discharge-planning services. The role connects clients with resources, support, and care to help them achieve lasting recovery. The Case Manager assesses client needs, coordinates services, and supports clients as they move through treatment and into community-based supports. The position works closely with counseling staff, external providers, and community partners as part of a multidisciplinary team focused on positive client outcomes.

Requirements

• Valid driver's license and ability to drive a company vehicle.
• Strong communication, organizational, and problem-solving skills.
• Commitment to trauma-informed care, recovery-oriented practice, and SCADD's values of diversity, equity, and inclusion.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Friendly, patient, and empathetic approach when working with clients and external partners.

Nice To Haves

• Associate's degree, or equivalent knowledge and experience in substance abuse and community support services.
• Experience with or knowledge of motivational interviewing, crisis intervention, and community resource coordination.

Responsibilities

• Interview clients, complete intake information, review records, and consult other professionals to evaluate client needs and circumstances.
• Use motivational interviewing to coach and empower clients toward positive outcomes.
• Refer clients to needed support services, including medical evaluation and treatment, social services, and employment services.
• Use professional judgment with assigned providers to plan, develop, and implement intervention plans that support continuity of care and positive clinical outcomes.
• Assist clients with treatment-plan objectives by exploring problems, examining attitudes and feelings, considering alternatives, and supporting decision-making.
• Coordinate case-management services, agencies, resources, and clients to support discharge planning and referrals.
• Provide crisis intervention for clients experiencing acute emotional or physical distress.
• Educate individual clients and groups about alcohol and drug use disorders, available services, community resources, additional treatment options, and 12-step and other community-based programs.
• Meet with counseling staff and other relevant stakeholders to report client progress and discuss or modify treatment plans as needed.
• Participate in new-employee orientation and transfer knowledge essential to performing duties.

Benefits

• Competitive pay and comprehensive benefits.
• Multiple medical plans.
• Dental and vision insurance.
• 403(b) retirement plan with a 10% employer match after one year.
• Vacation and sick accruals.
• 11 paid holidays.
• 40 hours of paid education and training annually.
• Paid licensure reimbursement.
• Meaningful work making a lasting difference in the lives of individuals in recovery.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree