Case Manager

Perfect Care Inc. • Hartford, CT

13d • $20 - $25

About The Position

The Community Support Professional (CSP) provides person-centered support to help individuals achieve greater independence and quality of life. The role assists clients in navigating housing, healthcare, employment, and personal development, with the goal of supporting their full integration into the community. Work is community-based and takes place at client residences, with hours varying according to client needs and service plans.

Requirements

• High school diploma or GED.
• At least 2 years of experience in homecare or community-based human services.
• Strong communication, documentation, and organizational skills.
• Ability to work independently and as part of a team.

Nice To Haves

• Bachelor’s degree in Human Services, Social Work, Psychology, or a related field.
• Valid driver’s license and reliable transportation.

Responsibilities

• Establish and maintain professional rapport with clients while upholding ethical boundaries.
• Support clients’ community integration by connecting them with local housing, healthcare, and social inclusion resources.
• Maintain client contact as specified in their service plans.
• Coordinate and assist with referrals for medical care, entitlements, transportation, education, employment, legal assistance, and other needs.
• Assist with money management and help clients obtain and maintain entitlements.
• Develop, implement, and monitor person-centered care plans through intake, service delivery, and discharge.
• Enhance independent living skills through direct instruction, modeling, prompting, and hands-on assistance.
• Identify barriers to client goals and connect clients with services that address those barriers.
• Meet regularly with clients to review progress, mental health stability, appointments, and discharge readiness.
• Conduct routine apartment or room inspections and assist with maintaining cleanliness as needed.
• Build and maintain collaborative relationships with families, natural supports, and external providers.
• Facilitate or co-facilitate psychoeducational or skill-building groups as needed.
• Attend team meetings, staff trainings, supervision, and interdisciplinary rounds.
• Help clients complete redetermination forms, SNAP applications, and other essential documents.
• Complete and submit encounter notes within 24 hours of client interactions.
• Submit monthly summary reports by the 21st of each month.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED