Case Manager

Morgan & Morgan, P.A.•Fort Lauderdale, FL

7d•Onsite

About The Position

Morgan & Morgan is seeking a highly organized Case Manager to handle a varied caseload and assist attorneys with developing settlements, preparing documents, and correspondence. The ideal candidate is customer-focused and empathetic. The role manages case files from intake through closing under an attorney’s direction and involves regular interaction with clients, coworkers, insurance carriers, medical providers, and attorneys. This is an on-site position that provides the opportunity to work directly alongside the team. Morgan & Morgan is a personal injury law firm focused on protecting consumers. The firm states that full-time employees receive a benefits package that includes medical and dental insurance, a 401(k) plan, paid time off, and paid holidays.

Requirements

Ability to work as a team player and follow procedures.
Ability to interact proactively with clients, insurance companies, and medical providers.
Ability to multitask, prioritize, and manage workload with a positive attitude and minimal supervision.
Strong organizational skills and ability to manage multiple deadlines in a fast-paced environment.
Strong writing and communication skills, with attention to detail.
Extensive computer and database expertise, including Microsoft Word, Excel, and Outlook.
Typing speed of at least 35 words per minute.

Nice To Haves

Bachelor’s degree preferred.
Prior experience as a Personal Injury Case Manager preferred.
At least 2 years of experience working in a legal position or as an insurance adjuster preferred.

Responsibilities

Interact daily with existing and potential clients by telephone and in person.
Order medical records from providers and communicate with clients and providers during treatment.
Obtain documents needed to support injury and/or liability positions.
Work with insurance carriers and healthcare providers to obtain records and account balances.
Coordinate with coworkers involved in managing and supporting case files.
Maintain organized case files.
Prepare comprehensive demands and assemble supporting materials for submission to carriers under an attorney’s direct supervision.
Interact with attorneys and present case synopses when required.
Manage case files from intake through closing under an attorney’s direction.
Perform other related duties as assigned to meet business needs.